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Trust & Safety Representative French

Trust & Safety Associate | Early Career | Full time
Job No. 14670225 | Lisbon
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Job Title: Trust & Safety Associate

Roles: What would you do Enables a superior brand experience, accelerates responsible growth and creates a secure environment 

Responsibilities:
- Identify the spam content to provide genuine search results

  • Help the victims to remove their explicit videos Photographs from global sites

  • Remove the Personal Identifiable information reported by the user from various search results

  • Addressing ad blocking through improving ad experiences across the web

  • Review websites product listings and merchant center accounts to ensure compliance with the Client Shopping policies and quality standards

  • Review web pages and tag the Landing Page based on the content on the page for Client to display the right content to the relevant audience

  • Review videos and decide whether it can be monetized

  • Authorization specialist will work on Trademark related complaints based on the Trademark Policy counterfeit goods services either will process the Complainant TM Authorization or will pushback escalate the complaints in case we have any grey area cases concerns

  • Once the complaint is processed the Trademark will be blocked from the Search Engine Reviewing of photos, videos, and text based content and make judgments as to whether reviewed content is in violation of our Clients terms of services.

Skills Required:

Education Qualification: High School Diploma GED (Minimum)
Years of Experience: At least 1 year of Professional Experience

Language Ability:

English B2 + French C1, Mandatory.
Portuguese is a +.


What are we looking for:

Ability to work differing rotations shifts and non-standard work hours;

Excellent comprehension & communication in French & English;
Strong coping, emotional resilience, and stress-management skills;

Ability to perform duties objectively, taking in account client guidelines, devoid of inherent biases or personal beliefs;
Previous experience using Office tools;
Strong attention to detail;
Previous experience in contact center or Customer Service is a +.

Lisbon

Igualdade de oportunidade de emprego

A Accenture rege-se pelos princípios da meritocracia e da igualdade de oportunidades, não discriminando nem tolerando qualquer discriminação em razão de ascendência, origem étnica, raça, cor, sexo, estado civil, território de origem, grau de instrução, posição social, orientação sexual, religião, convicções e/ou opções políticas ou ideológicas, situação económica ou social, ou em função de qualquer outro factor considerado discriminatório e proibido nos termos da lei.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

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