Strategy & Consulting Analyst Recognition

Accenture is positioned as a Leader for both “Strategies” and “Capabilities” * in the IDC MarketScape: Worldwide Sustainability Finance and Accounting Services 2024 Vendor Assessment, which assessed the capabilities and business strategies of 11 firms, focusing on their ability to integrate environmental, social, and governance (ESG) factors into financial services. (October 2024, IDC #US52036224).

The report highlighted that, “Accenture offers targeted ESG solutions for financial institutions, from strategy to finance, risk, regulatory, operations, data, and technology services. Through Accenture Song, the world's largest tech-powered creative group, the company also helps clients make sustainability more human.”

Other Accenture strengths highlighted in the report include:

“With a large and diverse sustainability strategy team, Accenture is positioned to grow with the market, providing services across not only industry and sector but also maturity. These capabilities show that Accenture has the capability to continually develop the necessary services to meet clients where they are in their sustainability journey.”

Per the report, “Clients should consider partnering with Accenture if they are just beginning their sustainability journey and are facing a steep curve in regulatory readiness. Accenture is positioned to serve both low- and high-maturity clients in the ESG financial services space.”

Copyright IDC 2024
*The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles.

Accenture is a Leader in the IDC MarketScape: Worldwide Employee Experience Consulting Services 2024 Vendor Assessment. (October 2024, IDC #US52582724)

This research effort evaluated the worldwide employee experience (EX) consulting services of 12 organizations with the largest exclusive practices covering EX transformation.

The report noted, “As a strategy enabler, Accenture provides breadth and depth of expertise in EX change and transformation at a global scale with acute industry knowledge and expertise.”

Other strengths highlighted in the report include:

• Builds executive trust quickly to harness and enable more rapidly endorsed transformation efforts.
• Offers an approach that is globally consistent and proven to standardize and enable the mechanical aspects of change while accounting for industrial, regional, and cultural nuances in each client's cumulative operating markets.
• Maintains a rapid transformation approach. Accenture's model allows it to reach every change and transformation leader inside the client organizations according to their level of requirement for stewarding change guidance and adoption to areas of the organization that would otherwise be overlooked at a higher level.
• Quickly and effectively builds an infrastructure for client change and transformation that disseminates knowledge, training, and digital transformation in hybrid engagement model that becomes more client independent the closer change is to the front lines of business execution.

Per the report, “Organizations seeking to quickly move into scoping and actioning on a global level with a prescriptive and customizable framework for holistic change can benefit from working with Accenture.”

Copyright IDC 2024
*The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles.

In Everest Group’s Retail and CPG Data, Analytics, and AI Services PEAK Matrix® Assessment 2024, Accenture is the highest Leader on the Vision & Capability axis and strongly positioned on the Market Impact axis. Link to the report.

Per Abhishek Mundra, Practice Director, Everest Group, "Accenture has strengthened its RCPG DAAI capabilities with investments in industry-specific solutions, acquisitions and partnerships. Accenture’s clients benefit from its strategic partnership and innovation capabilities. Collectively, these capabilities have helped position Accenture as a Leader on the Retail and CPG Data, Analytics, and AI Services PEAK Matrix® Assessment 2024."

Specifically, the report cited the following Accenture strengths:

• Accenture has made several acquisitions on a global scale such as Parsionate, OpenStream holdings, GemSeek, and Mindcurv to enhance its data and analytics and AI capabilities for the retail and CPG industry.
• It has a robust partnership ecosystem including top-tier partnerships with hyperscalers (such as GCP, AWS, and Azure), data and AI platforms (such as Databricks, Cloudera, and Snowflake), and niche AI vendors (such as Dataiku, H2O.ai, and OpenAI).
• Clients appreciate Accenture for its strategic partnership and value-add and innovation capabilities

DAAI Leaders for the RCPG industry are “characterized by their ability to successfully execute complex data migrations, data and AI platform implementations, and custom RCPG-specific application leveraging advanced analytics and AI, underpinned by their global deliver network.”

Accenture is positioned as a Leader in the inaugural IDC MarketScape: North America State and Local Government Cloud Professional Services 2024 Vendor Assessment. (May 2024, IDC # US50040223)

In the report, Accenture is positioned as a Leader for both “Strategies” and “Capabilities”. *The IDC MarketScape evaluated 12 vendors who provide services to assist customers with planning and implementing a cloud services strategy.

The IDC MarketScape noted the following Accenture strengths:

• Deep state and local government experience and technical expertise coupled with robust training.
• Broad and deep breadth of professional services offerings with key partnerships.
• Change management capabilities to support adoption of cloud modernization efforts.
• Expertise in multicloud and hybrid cloud management and compliance and risk management.
• Trusted partnership and commitment to customer success.
• Industry-specific cloud solutions for security and compliance.
• GenAI and AI investment in place.

Per the report, “Consider Accenture if you are looking for a vendor with end-to-end cloud solutions that include not only an innovative strategy and design but also a strategic approach and requisite tools to enable organizations to migrate workloads to the cloud, and you may also consider Accenture when you are looking for a partner who will (from client feedback stay within the price they have committed to) "deliver with almost no change orders" and "often go above and beyond.

More information on the assessment can be found here.

Accenture’s public service practice helps governments create an impact today and build stronger communities for tomorrow. We support public services agencies to realize their mission, innovate and transform their organization for greater agility and to build resilience. By combining technology and human ingenuity, we enable the public sector, at the national and local levels, to deliver better and positive outcomes to meet the evolving needs of their constituents.

Copyright IDC 2024
*The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles.

Accenture is named a Market Leader in Horizon 3, which is the strongest positioning, in the HFS Horizons: High Tech Services, 2024 report.

This positioning indicates that Accenture can drive a “One Ecosystem” synergy via collaboration across multiple organizations to create completely new sources of value for businesses. It also underscores Accenture’s extensive strategy and execution capabilities as well as the ability to deliver results at scale.

Per Joel Martin, HFS Research Executive Research Leader, "Accenture impressed HFS with their complete vision and delivery capabilities across the high-tech value chain. Accenture provided concise examples and customer examples of how its teams have worked with high-tech customers to deliver monetizable solutions at scale and that create revenue and market growth opportunities."

The report highlights Accenture’s following value proposition and key differentiators:

Global delivery capabilities and deep relationships with high-tech firms across subindustries that enable services from R&D to digital “platformication.”
Ability to provide business advisory and technical insights that apply to clients by subindustry, work type, or individual role.
The Accenture Reinvention Console, an impressive tool for aiding client business transformations augmented by modern technology services.

The global report assesses how well the 17 evaluated service providers are helping their clients embrace holistic enterprise transformation through high-tech services. The assessment looked across subindustries—Semiconductor, Software, Hardware, Security & Networking Equipment as well as Cloud & Digital Platforms—and incorporates feedback from both clients and alliance partners.

More information on the report can be found here.

If you want to learn more about how Accenture helps high tech companies innovate and transform, you can also visit our High-Tech page here.

Everest Group has positioned Accenture as a Leader in its Sustainability Enablement Technology Services PEAK Matrix® Assessment 2024. 

In this report, Everest Group assessed the market impact, vision and capabilities of 24 Sustainability Enablement Technology services providers. Accenture is the highest Leader on the Vision and Capability axis and the highest leader on the Market Impact axis.

Per Rita Soni, Principal Analyst, Everest Group, “Accenture has a well-rounded sustainability enablement technology services portfolio, augmented by strong partnerships and co-innovation with startup ecosystems. Well-recognized for its strengths in change management and consulting capabilities, as well as deep industry expertise, Accenture stands out as a trusted partner for enterprises on their sustainability journeys.”

Accenture strengths cited in the report include:

• It has invested in a robust go-to-market approach for separate geographies such as EMEA and North America and has a good understanding of the geography-wise nuances.
• It has invested in aggressive inorganic growth since 2022 via acquisitions such as Green Domus (Brazil-based decarbonization consultancy) and Carbon Intelligence (UK-based climate change consultancy).
• Clients are appreciative of Accenture’s large pool of subject matter experts, their technical capabilities, and experience in project management.

Accenture’s Sustainability Services are designed to help organizations embrace sustainability for future competitiveness across environmental, social and governance issues. Services include Strategy; Measurement, Analytics & Performance; Net Zero Transitions; Value Chain Opportunities; Sustainable Customer Experience & Brand; Leadership Guidance and Technology Capabilities.

According to analysis and buyer perception, Accenture is named a Leader in the IDC MarketScape: Worldwide Distributed Energy Resource Management Systems Service Providers Vendor Assessment. (May 2024, IDC #US50549124e) 

This IDC MarketScape evaluated 8 vendors who actively working with clients in the area of DERMS, including thought leadership, integration capabilities, technology strategy and strategic road map assistance, application development, and overall technology strategy and guidance to customers that are investing in or contemplating investment in the area of DERMS. 

In the report, Accenture is positioned as a Leader for both “Strategies” and “Capabilities”. *

The IDC MarketScape highlighted the following Accenture strengths: Federal Government Cloud Professional Services 2024 Vendor Assessment", by Adelaide O’Brien, April 2024, IDC #US49996223

• “Accenture offers comprehensive DERMS thought leadership, technology strategy, and road mapping for its clients. The company's wide reach of customers and DERMS implementations globally enables Accenture to have a clear understanding of and identify DERMS applications that can meet the needs of several specific utility business types including transmission and distribution utilities, retail energy providers, and aggregator entities.”
• “Accenture's DER design offering supports utilities through developing DERMS strategies tailored toward specific types of utility customers. Accenture has the ability to meet the needs across all utility customer segments (i.e., the residential, commercial, and industrial sectors).”
• “Accenture can help utilities with evaluating and adopting DER technologies and operating models including support of regional regulatory strategies and financial incentives that can help utilities and their customers achieve energy reliability, resiliency, and sustainability goals.”

More information on the assessment can be found here. 

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_{*The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles.}

According to IDC’s analysis for this market, Accenture Federal Services is a Leader in the IDC MarketScape: US Federal Government Cloud Professional Services 2024 Vendor Assessment (IDC #US49996223, April 2024).

For this study*, the IDC MarketScape evaluated 8 vendors serving the US federal government market. Accenture Federal Services is positioned as a Leader for both “capabilities” and “strategies.”

The IDC MarketScape highlighted the following Accenture Federal Services strengths:

• Technical expertise
• Understanding the federal government and unique requirements of agencies 
• Architectural strategy and road maps 
• Cloud Innovation Lab 
• Human side of cloud 
• Vast innovation ecosystem with numerous technology partners 
• Project management skills

The report also notes to consider Accenture Federal Services for federal agencies:

• That are large agency or mission owner with highly complex, interdependent development, network, and data requirements
• Need to support security and performance requirements of highly sensitive national security workloads that require air-gapped or disconnected processing across multiple cloud and edge environments
• Need extensive range of design, business, automation, and technology transformation capabilities
• Looking for end-to-end cloud solutions; repeatable, automated cloud migration and delivery tools; innovative strategy and design, and deliberate approach to modernization planning and execution

More information on the report can be found here.   

Accenture Federal Services is a leading US federal services company and subsidiary of Accenture LLP. We empower the federal government to solve challenges, achieve greater outcomes, and build a digital core that is agile, smart, and secure. Our 14,000 people are united in a shared purpose to advance our clients’ mission-critical priorities that make the nation stronger and safer, and life better for people. We draw out the best of Accenture’s global network in nearly every industry, bringing proven commercial innovation to solutions built with advanced R&D, emerging technologies, and human-centered design at speed and scale. Together, we help clients create lasting value for their workforce, customers, and partners and make a difference for the country and our communities. See how we make change that matters at accenturefederal.com. 

Source: "IDC MarketScape: U.S. Federal Government Cloud Professional Services 2024 Vendor Assessment", by Adelaide O’Brien, April 2024, IDC #US49996223

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market.  The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name. 

According to IDC’s analysis for this market, Accenture Federal Services is a Leader in the IDC MarketScape:  U.S. National Government Professional Security Services 2024 Vendor Assessment (IDC #US51875423, February 2024).

For this research*, the IDC MarketScape evaluated 12 cyber professional services vendors serving the US federal government market.  Accenture Federal Services is positioned as a Leader for both “capabilities” and “strategies.”

The IDC MarketScape highlighted the following Accenture Federal Services strengths:

• Technical expertise—including cyber mission enablement services through full-spectrum cyber, DevSecOps, and cloud engineering, cyber resilience services, and post-quantum encryption
• Industry domain experience
• Innovation ecosystem and R&D programs, and
• Public-private partnerships

The report also notes to consider Accenture Federal Services for federal agencies:

• With sensitive missions that require full-spectrum cyber
• Interested in exploring use cases with quantum technology
• Focused on improving the protection of critical infrastructure services
• Interested in innovative technologies custom research on emerging technologies
• Looking to adopt managed security services  

More information on the excerpt can be found here.

Accenture Federal Services is a leading US federal services company and subsidiary of Accenture LLP.  We empower the federal government to solve challenges, achieve greater outcomes, and build a digital core that is agile, smart, and secure. Our 14,000 people are united in a shared purpose to advance our clients’ mission-critical priorities that make the nation stronger and safer, and life better for people. We draw out the best of Accenture’s global network in nearly every industry, bringing proven commercial innovation to solutions built with advanced R&D, emerging technologies, and human-centered design at speed and scale. Together, we help clients create lasting value for their workforce, customers, and partners and make a difference for the country and our communities. See how we make change that matters at accenturefederal.com.

Source:  “IDC MarketScape U.S. National Government Professional Security Services 2024 Vendor Assessment", by Aaron Walker, February 2024, IDC #US51875423

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market.  The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.

According to analysis and buyer perception, Accenture is named a Leader in the inaugural IDC MarketScape: Worldwide Life Sciences R&D Lab of the Future Technology Solutions and Consulting Services 2024 Vendor Assessment. (March 2024, IDC #US51925324)

In the report, Accenture is positioned as a Leader for both “Strategies” and “Capabilities”. *

The IDC MarketScape evaluated 13 vendors who provide services to help implement a Lab of the Future (LotF) strategy and transform and modernize labs across the value chain, from experiment design to manufacturing.

The IDC MarketScape highlighted the following Accenture strengths:

• “Accenture's differentiators include the company's ‘end to end’ laboratory transformation capabilities, including its strategy and consulting expertise; scientific informatics team, experts, and practitioners with deep expertise across life sciences and laboratories; proprietary assets to accelerate lab transformation; innovation hubs; and technical capabilities to drive implementation and long-term application and infrastructure support, complemented by its ecosystem of industry partners.”
• “Accenture has extensive experience in implementing LIMS and ELNs across all the major vendors. Its accelerators speed up batch release, reduce manual data entry, increase lab productivity, and reduce lab record review.”
• “Accenture's Advanced Learning Environments Laboratory serve as innovation hubs in the United States, Europe, and Asia, bringing to life the art of the possible for clients and serving as training hubs (Accenture's scientific consulting development program) for Accenture and its clients.”

Per the report, “Consider Accenture when seeking a partner that brings in a blend of strong LotF strategy, deep LotF domain expertise, expertise in implementing diverse technologies, its multiple innovation labs that also support LotF talent development, and its ecosystem of partnerships to support LotF implementations. Seek Accenture's help for designing laboratory transformation road maps, change management, and driving end-to-end laboratory transformation, from both a technology and an organizational change management perspective”.

More information on the assessment can be found here.

_{Copyright IDC 2024
*The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles.}

According to the latest report by industry analyst firm Everest Group, Accenture is a Leader in its Consumer Packaged Goods (CPG) IT Services PEAK Matrix® Assessment 2024.

Everest Group assessed 23 IT providers for this competitive report. Accenture is the highest Leader on the Vision & Capability axis and strongly positioned on the Market Impact axis.  

According to Abhishek Mundra, Practice Director, Everest Group, "Accenture has demonstrated strong proof points of co-innovation and delivering complex transformation for CPG clients across the value chain. It has also strengthened its capabilities for the CPG industry with a strong ecosystem of industry specific partnerships. Collectively, these capabilities have helped position Accenture as a Leader on Everest Group’s Consumer Packaged Goods (CPG) IT Services PEAK Matrix® Assessment 2024."

Specific strengths highlighted in the PEAK Matrix assessment include: 

• Accenture is a relevant service provider for large and mega CPG enterprises seeking end-to-end transformation services.  
• It [Accenture] has a robust partner ecosystem including leading technology vendors, such as SAP and Oracle, supply chain specialists such as Blue Yonder, Kinaxis and o9 Solutions, and digital commerce and CX vendors, such as Adobe and Salesforce.  
• It has demonstrated valid proof points in delivering IT services across the CPG microsegments with a high emphasis on the food and beverages segment.

Accenture’s Consumer Goods and Services practice supports clients across the Agribusiness, Beauty, Beverages, Food and Home & Personal Care segments.  

According to analysis and buyer perception, Accenture has been named a Leader in the Retail IT Services PEAK Matrix® Assessment 2024 by industry analyst firm Everest Group. (doc #EGR-2024-73-R-6305, January 2024).

Accenture ranked highest in both Vision & Capability and Market Impact. The evaluation covers Digital Consulting, Application, Infrastructure, Digital and platform services. 

The report highlights Accenture’s ability to successfully execute complex, multi-product/platform, advisory-led IT transformations, supported by a strong global delivery network.

The report highlights these Accenture strengths:

• Accenture has a comprehensive system of integrated IP solutions and frameworks across the retail value chain such as ai.Retail (AI solutions for marketing, merchandising, and supply chain), Retail Industry process Model (model for building retail processes) and SynOps (intelligent operations platform).
• Includes several global acquisitions, including HRC Retail Advisory to expand retail strategy capabilities, the Stable to augment its omnichannel service offerings and REPL Group to scale its SCM portfolio.
• Accenture has cultivated a strong network of partners across the retail value chain including leading technology providers such as AWS, Anaplan, Nvidia and SPS Commerce.
• The report noted that Accenture is recognized for its “suite of industry-specific tools and solutions to accelerate time-to-market for their retail clients.”

Accenture is a Market Leader in Horizon 3, which is the strongest positioning, in HFS Horizons: The Best Service Providers for Asset and Wealth Management, 2024 report. With this positioning, Accenture has proven its “ability to drive OneEcosystem impact via collaboration across multiple organizations with common objectives around driving completely new sources of income.” 

The global report assesses how well the 22 evaluated service providers are helping their asset and wealth management clients embrace innovation and realize value. The assessment includes feedback from both clients and alliance partners.

In addition to being named as an end-to-end transformation partner for Asset and Wealth management (AWM) firms, the report notes the following Accenture strengths:

• Ability to help AWM firms solve problems and drive growth and efficiency using its end-to-end capabilities across strategy, consulting, technology, and operations. 
• Growth of Tech and Ops businesses in AWM with new offerings like an Advisor Experience solution that extends Salesforce FSC as well as the use of GenAI (and a $3 billion investment) in Ops to drive down repetitive tasks. 
• Ongoing investments in cloud and GenAI to help drive innovation into all deals. 
• Insights-led approach with assets such as Wealth Insights Navigator to help drive informed POVs. 
• Ability to blend domain knowledge with applied innovation.

According to the report, Accenture leverages our end-to-end organization “to create services for AWM clients such as technology transformation, digital assets ecosystem enablement, future workforce and skills, middle- and back-office transformation, client/investor and employee/advisor experience, and ESG investing, data, and sustainability.”

According to IDC’s inaugural analysis for this market, Accenture is a Leader in IDC MarketScape: Worldwide Higher Education Cloud Professional Services 2024 Vendor Assessment. (IDC #US49968823, January 2024)

For this research, the IDC MarketScape evaluated 10 leading cloud professional services vendors serving the worldwide higher education market. Accenture is positioned as a Leader for both "Capabilities" and “Strategies”.

According to the report, “Customers referred to Accenture as a trusted partner, noting that they felt like a member of the team that was committed to shared goals. Customers particularly appreciated the time and care Accenture took to understand their unique environment and clearly define the goals they wanted to achieve, which helped ensure long-term success of the project, mitigate disruptions, and realize return on investment.” 

The IDC MarketScape highlighted the following Accenture strengths:

• Combined industry domain experience and technical expertise. 
• Change management capabilities with a high degree of human awareness.
• Trusted partnership and commitment to customer success.

The report also notes that Accenture has dedicated significant resources to building expertise in industry-specific enterprise applications such as ERP, SIS, and CRM with partners like Workday, Salesforce, and Oracle.

More information on the assessment can be found here.

Accenture’s education practice helps transform student, faculty, alumni, and employee experiences at higher education institutions through process and technology innovation. We support departments and ministries of education and education organizations to address increasing demands through technology enablement.

Copyright IDC 2023
*The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles.

IDC has awarded Accenture with the 2023 Services CSAT Award for Digital Business transformation. IDC’s customer satisfaction award program recognizes the leading vendors in each services market who receive the highest customer satisfaction scores. 

Based on ratings collected in IDC’s 2023 Services Path Survey, Accenture placed in the highest scoring group for vendors providing professional services for Digital Business Transformation.  

This global survey of approximately 2,600 organizations, across all geographic regions and company sizes, asks customers to rate their vendor on more than 30 customer satisfaction metrics. 

According to report findings, when customers were asked about the key differentiators between the firms they used and those they’ve chosen not to use, “the top 3 factors were a firm’s ability to link IT to business processes, ability to link strategy to tactical needs, and their level of technology certifications.” 

More information on the Award Report and Findings can be found here. 

Accenture is positioned in the Leaders category in The Forrester Wave: Digital Transformation Services 2023. (December 10, 2023)

The research conducted by Forrester evaluated 15 digital transformation services providers across criteria that included technology transformation, organizational transformation, and transformation delivery.

In the 2023 report, Accenture received the highest scores in both the Strategy and Market Presence categories. The report also stated the following about Accenture:

• Has a best-in-class partner network
• Is committed to insights-driven and outcome-led transformation that manifests in its pricing flexibility when it comes to sharing risk with its customers
• Shines with outstanding accelerator assets
• Has strong capabilities in organizational design and change management

According to the report, reference clients shared that “Accenture’s scale and strong knowledge of enterprise platforms gave them the comfort they needed in highly complex transformations that touch every aspect of the organization.” References were also impressed with Accenture’s “rigorous approach toward value measurement and the deep proprietary data assets that were used in the process.”

A complimentary copy of the evaluation can be found here.

According to both analysis and buyer perception, Accenture is a Leader in the IDC MarketScape: Worldwide Omni-Channel Guest Experience Services Providers for Hospitality, Dining, and Travel 2023. (IDC #US49531823, December 2023) 

The research conducted by IDC focused on evaluating enterprise services providers that cater to the specific needs of hospitality and travel companies worldwide and across industry segments. In the report, Accenture is positioned as a Leader for both “Strategies” and “Capabilities”. *

The IDC MarketScape highlighted the following Accenture strengths:

• Accenture shows strength in its ability to synergize business processes with desired outcomes.
• Accenture is seen as a true innovation partner, with high satisfaction ratings from customers for its deep and ongoing commitment to innovation through strategic R&D investments and acquisitions as well as its large and growing network of innovation centers and labs.
• Accenture's focus on next-gen technologies also enables the company to bring new initiatives to clients such as NFT, metaverse, and sustainable travel to improve digital guest experiences across owned and third-party channels.
• Accenture is well positioned to help hospitality and travel clients continue cloud deployments having invested $3 billion into cloud-first capabilities and continuing co-innovation with SAP and Oracle and partnerships with AWS, Microsoft Azure, and Google Cloud.

“Accenture Travel is unique with its blend of end-to-end innovation and digital transformation services coupled with industry expertise supported by 5,000+ travel-focused staff based in all major global travel markets”, according to the IDC MarketScape report. “Clients express appreciation for the company's understanding of operations and capabilities to improve guest experiences through digital channels while driving revenue.”

More information on the assessment can be found here.

Copyright IDC 2023

*The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles.

Everest Group has positioned Accenture as a Leader in its inaugural Lending IT Services PEAK Matrix® Assessment 2023.

Accenture is the highest Leader on the Market Impact axis and strongly positioned on the Vision & Capability axis. The Market Impact axis measures market adoption, portfolio mix, and value delivered; while the Vision & Capability axis measures vision and strategy, scope of services offered, innovation and investments, and delivery footprint.

Everest Group assessed 28 IT providers for this competitive report.

According to the analysts, “Its [Accenture] substantial investment in AI enhances its positioning in leveraging next-generation technologies for lending services, driving innovation, and efficiency for clients”.

Other Accenture strengths highlighted are:

• Dedicated global lending delivery team complemented by regional teams that tailor solutions to local markets, strengthening its delivery footprint and GTM strategy.
• Preferred partner with leading third-party lending platforms and a robust portfolio of proprietary tools and accelerators, strengthening its value proposition.
• A comprehensive range of services encompassing cloud services, AI and automation, risk and compliance, and data management.

Clients commend the implementation of nCino, especially in new markets like New Zealand, which underlines Accenture’s expertise in navigating and introducing complex IT systems in diverse markets. Clients also appreciate Accenture’s domain knowledge, specifically in domain lending.

The report noted that “lending IT services are growing at a 4-5% rate; growth will accelerate on the back of a strong demand for hyper-personalization and digital-first services”.

Accenture has been categorized as a Market Leader in Horizon 3 and marked as a Trailblazer in the inaugural HFS Horizons report on Retail and CPG providers 2023, out of 23 service providers.  

According to HFS, Accenture is known for being a consulting-led global provider with a change-management value proposition for RCPG clients, boosted by inorganic growth.  

Accenture’s ecosystem partners, market, and client feedback catapulted it to receive the “Trailblazer” award. Technology partners chose it as their top service provider, while Retail and CPG clients appreciate its expertise across the value chain, hailing its technology consulting and change management strengths. Accenture boasts a comprehensive range of Retail and CPG services, making it a popular choice globally.”   

HFS highlighted Accenture’s strengths:

• The “One Accenture” approach nicely integrates its breadth of services with client innovation capabilities.
• Clients lauded Accenture for its extensive geographic coverage, incorporation of best-in-class partner technologies, and collaborative efforts in co-innovation with clients and partners.
• Accenture is equally experienced in executing large-sized multi-geography “change” and “run” projects for RCPG. Accenture has an impressive AI-led digital services portfolio to drive innovation at speed and scale.
• The company’s R&D arm, Accenture Labs, provides customers access to its latest prototypes and innovations across 100+ countries.
• Accenture received the highest votes as a top three partner in HFS’ 2023 RCPG Horizons Partners survey. It has one of the largest RCPG customer bases.

According to Everest Group, Accenture is a Leader in its Life Science Operations PEAK Matrix® Assessment 2023 report. Accenture was the strongly positioned Leader for Vision & Capability receiving the highest scores for vision and strategy, scope of services offered, innovation and investments. Everest Group also scored Accenture highly for value delivered for Market Impact. The report assessed 28 business process services providers.

Accenture’s strengths highlighted include:

Accenture has strong market presence, offering end-to-end life sciences services including pharmacovigilance, clinical trial operations, supply chain, and commercial operations. This is complemented by its notable consulting and strategy capabilities, which bring value to its clients.

Through a series of partnerships and acquisitions, Accenture has diversified and strengthened its services in clinical trial operations such as eCTD V4 format submissions (through a partnership with Lorenz Docubridge), decentralized clinical trial capabilities (through a partnership with Medable), consumer insights and advisory business (by acquiring Fiftyfive5), and AI and big data analytics (by acquiring ALBERT).

Referenced clients highlighted domain expertise, technological capabilities, relationship management, and flexibility as its strengths.

Accenture has been positioned as a Market Leader in Horizon 3, which is the strongest positioning, in the inaugural HFS Horizons Life Sciences Service Providers 2023 report.

This indicates that Accenture can drive a One Ecosystem™ approach to find completely new sources of value, has the ability to reduce cost of care, improve the experience of care, and influence health outcomes, has a strategy through execution at scale and brings about life sciences native transformation.

The report evaluated 29 services providers.

HFS’ point of view on Accenture is: “Creating a new normal by partnering with life sciences and mitigating the need to start from scratch”.

HFS highlights Accenture’s strengths as follows:

• Value proposition: Offers a deliberate approach to addressing macro industry challenges with its deep domain knowledge, innovations to advance health outcomes, and drive to converge life sciences and healthcare.
• Capabilities: Leverages its enterprise capability categories of tech, ops, strategy, Industry X, and Song as the foundation to develop life sciences-specific solutions.
• Go-to-market: Addresses the market by segment, including pharma, medtech, distributors, and digital health, to drive convergence between healthcare and life sciences.
• Outcomes: A holistic 360° value framework, including financial, experience, sustainability, talent, inclusion and diversity, and bespoke client needs
• Customer kudos: Clients mentioned scale, innovation, and partnerships.
• Partner kudos: Its enterprise ecosystem helps drive healthcare and life sciences convergence. Partners feel Accenture's end-to-end transformation capabilities are unparalleled.
  

Accenture has been positioned as a leader in 3 of IDC’s Supply Chain Ecosystem 2023 Vendor Assessment reports: Worldwide Supply Chain SAP Ecosystem Services, worldwide supply chain Oracle ecosystem services and worldwide supply chain all other ecosystems services.

All reports highlight Accenture’s comprehensive services across strategy, business transformation, advanced analytics, technology delivery, and business process and application management services. Accenture’s end-to-end approach, co-innovation with partners, industry focus, and tools are recognized as providing significant value to clients. In the Oracle report, the acquisition of Inspirage has been identified as an additional strength and differentiator.

Strengths highlighted include:

• Breadth and depth of Accenture’s services (strategy and consulting, technology, and operations) and ecosystem partners.
• Reach of Accenture’s global footprint and relationships, connecting across the technology ecosystem, combined with IP, to solve critical industry supply chain problems unleashing the end-to-end value chain.
• Accenture has invested heavily in co-innovation with Oracle and continues to build upon a robust strategic partnership.
• Accenture ensures the focus is on genuinely transforming how the business operates rather than merely implementing new technology in a silo.

Accenture has been named a leader in the inaugural report on Supply Chain Transformation Services for Retail and CPG Peak Matrix® Assessment 2023.

Out of a total of 15 service providers that were evaluated, Accenture was positioned highest in both Vision & Capability and Market Impact.

Accenture is known for its ability to successfully execute Supply Chain transformations as well as for having strong alliances with firms such as SAP and Oracle.

Everest highlighted several strengths, including:

• Accenture has invested heavily in building pre-configured industry-specific tools/solutions such as SynOps platform and Supply Chain Control Tower (SCCT) to enable intelligent operations and streamline processes.
• Accenture has made acquisitions on a global scale such as Blue Horseshoe and Inspirage to augment its customer-centric approach, scale its SCM services portfolio, and offer end-to-end capabilities.
• Accenture has established a robust partner ecosystem of cloud vendors, technology partners, and supply chain specialists to enhance their delivery of supply chain solutions.
• Accenture has a high focus ESG-driven use cases such as emissions reporting and implementation of the circular supply chain.

Accenture has been positioned in Horizon 3, which is the strongest positioning in the HFS Horizons Report – Services for the Platform Economy, 2023.

This indicates that Accenture can drive an established practice or business unit for the platform economy across multiple organizations with common objectives around driving new sources of value.

This recognition follows a highlight report published in May where HFS Research acknowledged Accenture’s success with platform businesses, noting its depth and experience in this space, capitalizing on an early-mover advantage, tailored offerings, an agile mindset, and management consulting skills.

The report evaluates the capabilities of 7 service providers which are ranked across either Horizon 1, 2, or 3 based on the “Why” (value proposition), “What” (solutions and capabilities), “How” (the Go-to-Market strategy and investments), and “So What” (market impact in terms of mindshare and wallet share) of enterprise innovation.

HFS highlighted Accenture’s strengths:

• Early-mover advantage, tailored offerings, an agile mindset, and management consulting
• Software and platforms practice
• Significant revenue contribution
• Accenture support on business platforms
• Strong partner engagements with clients

“Accenture has multi-industry platform clients across the spectrum – emerging, mid-size, and large. The service offerings are meticulously crafted, considering the unique characteristics of platform businesses such as network effects, scale-at-speed requirements, and multi-sided clientele. These offerings are well complemented by Accenture’s consulting competence, scale of operations, and geographic presence.” - Ashish Chaturvedi, Practice leader, HFS Research.

Also noted in the report:

• Platform companies are prioritizing cost containment, taking decisive actions to strengthen their organizations, and ride out a potentially long economic downturn.
• Platform companies are expanding their service offerings beyond the core service.
• Platform businesses are increasingly collaborating with traditional industries to leverage their expertise, resources, and distribution networks.

Accenture has been named a Leader in the latest global assessment of mortgage operations service providers by industry analyst firm Everest Group.

In the report, “Mortgage Operations PEAK Matrix® Assessment 2022,” Everest Group cites Accenture’s consulting capabilities and robust strategy for developing complete digital solutions, alongside its strong reputation in supporting front- to back-office operations for its mortgage clients with differentiated services across the entire mortgage operations value chain.

“Rising interest rates, a limited housing supply, and a shift towards a younger, more digital-savvy demographic that values experience and convenience over cost, are the key trends shaping the future of the mortgage industry,” said Manu Aggarwal, partner, Everest Group. “Accenture, with its robust strategy for developing digital-led end-to-end offerings and a strong market network, seeks to empower both new and non-traditional lenders in their digital transformation journeys. As such, it has been recognized as a Leader in Everest Group’s Mortgage Operations PEAK Matrix® Assessment 2022.”

The report highlights that Accenture provides a holistic transformation offering to clients supported by a breadth of operations capabilities and digital tools, from data management and underwriting to loan payment reconciliation and check processing. For example, one of Accenture’s latest mortgage innovations, iOrigin, is a plug-and-play modular technology that was built to complement, streamline and automate all processes across retail, wholesale and correspondent lending channels.