Here’s what you need:

• Minimum of 7 years of functional experience with Oracle Utilities CC&B or Customer Cloud Service (CCS) in a US utility environment.

• Minimum of 5 years of direct, hands-on experience designing and configuring Oracle CCS/CC&B Service Order Management (SOM) and Field Activity (FA) modules.

• Minimum of 1 years experience in the following, but not limited to - US utility field operations, FA activity types, dispatch group configuration, scheduling rules, and completion processing logic, SOM/FA integration patterns with Mobile Workforce Management (MWM) and AMI head-end systems.

• Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6-year work experience

Bonus points if:

• You have an Oracle Utilities CCS Cloud or CC&B certification.

• You have experience with Oracle Utilities Mobile Workforce Management (MWM) — particularly its integration with CCS SOM/FA for dispatch and completion.

• You have familiarity with Oracle Integration Cloud (OIC) or MuleSoft in the context of SOM/FA integrations.

• You have experience supporting AMI-driven field activity automation — remote connect/disconnect, on-demand read workflows, and meter exchange programs.

• You have a background in gas utility field operations including leak surveys, pressure tests, and safety inspection activity design.

• You have prior experience on a large-scale Oracle CCS implementation, upgrade, or cloud migration within a US utility.

• You have knowledge of GIS-integrated field dispatching and location-based service order routing.

• You have familiarity with Oracle Analytics Cloud (OAC) for SOM/FA operational reporting and KPI dashboards.

Role Location Annual Salary Range
California $70,350 to $196,000
Cleveland $59,100 to $156,800
Colorado $63,800 to $169,300
District of Columbia $68,000 to $180,300
Illinois $59,100 to $169,300
Maine $54,400 to $144,300
Maryland $63,800 to $169,300
Massachusetts $63,800 to $180,300
Minnesota $63,800 to $169,300
New York $66,300 to $196,000
New Jersey $68,000 to $196,000
Virginia $59,100 to $180,300
Washington $80,200 to $180,300

Chicago, IL

Albany, NY

Arlington, VA

Atlanta, GA

Austin, TX

Beaverton, OR

Bentonville, AR

Boston, MA

Carmel, IN

Charlotte, NC

Cincinnati, OH

Cleveland, OH

Columbus, OH

Culver City, CA

Denver, CO

Des Moines, IA

Detroit, MI

Hartford, CT

Houston, TX

Irving, TX

Kirkland, WA

Miami, FL

Milwaukee, WI

Minneapolis, MN

Morristown, NJ

Mountain View, CA

Nashville, TN

New York City, NY

Oklahoma City, OK

Overland Park, KS

Philadelphia, PA

Pittsburgh, PA

Raleigh, NC

Redmond, WA

Sacramento, CA

San Diego, CA

San Francisco, CA

Scottsdale, AZ

Seattle, WA

St. Louis, MO

St. Petersburg, FL

Walnut Creek, CA

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