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Experience Design Director

Digital Product Design Senior Manager | Senior Level | Full time
Job No. R00259928 | Multiple Locations
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Accenture Song is the world’s largest tech-powered creative group. We accelerate growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.

As part of the Design and Digital Products practice, we envision, design, build and launch transformational, digitally-powered flexible products across touch points, geographies and technical environments. In every engagement we tame complexity, delivering positive human impact and fundamental business value at speed.

Product and experience design is at the heart of our design process. Our Designers are a diverse team of strategic, innovative, and empathetic thinkers with deep expertise in their craft. We envision and craft experiences that deliver a broad spectrum of work from product visions and strategies to experience design, build, and launch. Our Design Leadership invests itself in strengthening the relationships between our teams, our clients, our work, and the people who use our award-winning products every day.

This is your opportunity to evolve integrated design as both a discipline and a practice on a global scale.

You are…
 

  • A master of your craft and passionate about mentoring junior designers.

  • Strategic and operational, you can focus on high-level design vision while also driving quality execution through build.

  • Collaborative in nature, you excel at leading a team of product designers while working closely with our engineers, product managers, and delivery managers to concept, design, prototype, test, and iterate on solutions.

  • A generalist who thrives in ambiguity, deeply understands and champions user needs, and designs solutions that are equally thoughtful and elegant.

  • Always pushing boundaries, you’ll bring demonstrable design leadership and expertise to any project and effectively push teams to deliver exemplary work that exceed client expectations.

Role Description

As an Experience Design Director, you’ll own the design practice and delivery across one or more accounts. You’ll be responsible for overseeing multidisciplinary design teams to create best-in-class products and strategies for our clients. You’ll also manage Design Leads, collaborate with primary stakeholders, and work with program leadership to plan future projects.

A professional in this position, at this level within Accenture, has the following responsibilities:

  • Drive design quality, practice, and offerings that meet business and user goals as well as create new offerings.

  • Lead design points of view and thought leadership.

  • Create instant tangibility for the team and the client through effective storytelling.

  • Drives sales of new work at existing client accounts and fosters new relationships with clients to scope and sell net new work for D&DP pipeline.

  • Develop pitch decks and project approaches that lead to exciting, inspiring, and well-shaped work for our Design team.

  • Cultivate relationships with new and existing clients.

  • Deeply understand the market and can speak to our clients and the industry about our content, craft, and trends.

  • Own craft and capability output across key projects, ensuring each project deliverable is of the highest quality.

  • Monitor and drive the team to utilize the best and latest methods and tools in order to be competitive in the industry.

  • Collaborate effectively with remote and onsite team members, including but not limited to designers, researchers, project/product managers, QA, developers, data scientists and technical architects

  • Provide directional oversight of individual project team's work and assume overall accountability for it.

  • Assess performance and provide career guidance and performance decisions for the Design team.

Basic Qualifications

These are the minimum requirements for an aspirant to be considered for the position applying to:

  • 10+ years’ experience in Product Design across varied users and business problems.

  • 5+ years leadership/management experience; demonstrated experience leading multiple cross-discipline teams.

  • 5+ year of experience planning, designing, facilitating, and synthesizing workshops.

  • 5+ years' experience with driving and applying user-centered design processes.  

  • 5+ years of experience growing and managing client relationships and selling work.

  • Design Portfolio must be submitted with application. 

 Preferred Qualifications

  • Bachelor’s degree or equivalent experience in a related field. 

  • You’re comfortable in Figma and other prototyping/design tools

  • Experience with Microsoft Office, Adobe Creative Suite, JIRA, Mural, or Miro is a plus.

  • Knowledge of and experience with applying user-centered design processes across different types of work.    

  • Understanding of areas of specialization within the greater design landscape, including but not limited to Service Design, Design Research, Visual Design, and Content Design. 

  • Ability to create proof-of-concepts, product visions, research reports, user/product flows, design systems, user journeys, prototypes, wireframes, UI designs, dev-ready assets, and dev annotations.

  • You’re comfortable designing within iOS and Android native, Web Responsive, and additional platform guidelines using Figma and other relative design tools

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location                                    Annual Salary Range

California                                           $132,500 to $302,400

Colorado                                            $132,500 to $261,300

District of Columbia                      $141,100 to $278,200

Illinois                                                 $122,700 to $261,300

Minnesota                                         $132,500 to $261,300

Maryland                                           $122,700 to $241,900

New York                                           $122,700 to $302,400

Washington                                      $141,100 to $278,200

New York City, NY

Albany, NY

Arlington, VA

Atlanta, GA

Austin, TX

Boston, MA

Charlotte, NC

Chicago, IL

Cincinnati, OH

Cleveland, OH

Columbus, OH

Denver, CO

Detroit, MI

Florham Park, NJ

Hartford, CT

Houston, TX

Irving, TX

Los Angeles, CA

Miami, FL

Minneapolis, MN

Philadelphia, PA

Pittsburgh, PA

Raleigh, NC

Sacramento, CA

San Diego, CA

San Francisco, CA

Seattle, WA

St. Petersburg, FL

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. 

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

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