Content Management Support Senior Analyst

Program and Project Management Senior Analyst | Mid-Level | Full time

Job No. R00257691 | Mountain View, CA

Job Description

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Key Responsibilities:

“This position is part of a bargaining unit.”
Business Analyst and/or Tech Delivery experienced resource having in depth knowledge of the software lifecycle and client facing experience
Manage and track end to end lifecycle of Brightspot projects and Buganizer bugs
Participate in Quarterly Project Meetings (QPM)/launch meetings to help strategically plan product launches and identify scope
Understand project requirements and impact to better create and plan projects based on scope, priorities, SLAs. capacity and publishing commitments
Manage and ensure corpus safety process is followed
Closely work with PT to manage capacity, meet requirements and timeline with quality
Act as liaison between stakeholders and OT addressing requirement clarifications impacting projects
Ensure adherence to SOP at all times
Conduct high level content review to verify scope has been implemented
Point of Contact of stakeholders and PT during day of publishing
Conduct and direct publishing activities including roll backs as necessary
Maintain POD related documents at all times
Manage any launch and/or publishing related communications
Participate in pre, day of and post launch support activities
Responsible in increasing one’s product knowledge for efficiency
Expected to support on Pacific Standard Time

This position is part of a bargaining unit.

Qualification

Basic Qualifications:

Minimum 2 years of experience in Project Management
Minimum 2 years of experience in Business Analyst role
Minimum 3 years of experience in customer service
High School Diploma / GED

Preferred Qualifications:

Organizational skills
Critical thinking
Multitasking
Risk management
Mitigation planning

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location Hourly Salary Range

California $40.00 to $50.00

Colorado $40.00 to $50.00

District of Columbia $40.00 to $50.00

Illinois $40.00 to $50.00 Minnesota $40.00 to $50.00

Maryland $40.00 to $50.00

New York $40.00 to $50.00

Washington $40.00 to $50.00

Locations

Mountain View, CA

Additional Information

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

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