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Adobe Journey Optimizer Manager

Business Architecture Manager | Senior Level | Full time
Job No. R00245475 | Multiple Locations
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The Adobe Journey Optimizer (AJO) Manager will lead the implementation and optimization of complex AJO campaigns and workflows for our clients. This role requires advanced technical expertise in AJO and the broader Adobe Experience Cloud ecosystem. Candidate should be familiar with AJO's integration with Adobe Experience Platform for unified customer profiles and audience management.

Key Responsibilities:

  • Oversee the design, development, and implementation of sophisticated AJO campaigns and customer journeys

  • Provide technical leadership and mentorship to the AJO team

  • Collaborate with clients to translate business requirements into actionable technical solutions

  • Optimize campaign performance through data analysis and AI-driven insights

  • Ensure best practices for data management, segmentation, and personalization

  • Troubleshoot complex technical issues and provide escalation support

Basic Qualifications

  • Bachelor's degree in Marketing, Computer Science, or a related field

  • 5+ years of experience with with  marketing automation platforms

  • 1+ years of experience working with Adobe Journey Optimizer

  • 1+ years of experience  with Adobe Experience Platform and other Adobe Experience Cloud products

  • 3+ years of team management experience, leading a team of at least 3 direct reports

  • 5+ years of experience in marketing technology, with at least 3 years focused on customer journey orchestration

  • Demonstrated ability to manage at least 1 large-scale Adobe Journey Optimizer implementation

Preferred Qualifications

  • 5+ years of experience in agile development cycles.

  • Advanced knowledge of AJO APIs, data models, and integration capabilities

  • Expertise in HTML, CSS, JavaScript, and SQL

  • Strong understanding of marketing technology ecosystems and integrationsProven track record of leading successful AJO implementationsAbility to synthesize client requirements and design proof of concepts.

  • Demonstrated project management capabilities, including task prioritization and risk mitigation.

  • Excellent communication and presentation skills.

  • Adobe Journey Optimizer Developer Expert Certification 

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location                                    Annual Salary Range

California                                          $94,400 to $266,300

Colorado                                           $94,400 to $230,000

District of Columbia                     $100,500 to $245,000

Illinois                                               $87,400 to $230,000

Minnesota                                        $94,400 to $230,000

Maryland                                          $87,400 to $213,000

New York                                          $87,400 to $266,300

Washington                                      $100,500 to $245,000

Chicago, IL

Albany, NY

Arlington, VA

Atlanta, GA

Austin, TX

Beaverton, OR

Boston, MA

Charlotte, NC

Cincinnati, OH

Cleveland, OH

Columbus, OH

Denver, CO

Des Moines, IA

Detroit, MI

Florham Park, NJ

Hartford, CT

Houston, TX

Irving, TX

Los Angeles, CA

Miami, FL

Milwaukee, WI

Minneapolis, MN

New York City, NY

Philadelphia, PA

Pittsburgh, PA

Raleigh, NC

Sacramento, CA

San Francisco, CA

Seattle, WA

St. Louis, MO

St. Petersburg, FL

Requesting an Accommodation

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Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. 

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

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