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Operations & delivery: Moving to transformational operations

Use data, insights and tech to reimagine how people work, moving operations from transactional to transformational.

The heart of intelligent operations is finding the best technology-driven solutions to create the best experiences for people—experiences that will make their work more efficient and valuable.

As part of the team, you might be using AI to speed up financial processing times and free up people to do more strategic work. Or you could be helping a client use machine learning to transform the front office into a growth engine.

Work across industries to help clients use data to make better decisions, improve ways of working and increase agility.

Transformation, not transaction

Here, operations & delivery roles go beyond business process outsourcing. Work on high-value transformations for some of the world’s leading organizations.

Industry recognition

Leading analysts including Everest, Forrester, HfS, IDC and Gartner consistently rank us as a Business Process Services market leader.

Continuous learning

You’ll get upskilling and reskilling opportunities specifically designed for operations professionals providing you with the technology and leadership training necessary to do more complex and rewarding work.

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Reimagine operations to help people get well soon(er)

Shobhit Shrotriya, managing director, Accenture Life Sciences R&D Operations, is helping people get the medications they need faster than ever.

He and his team use INTIENT, a platform the Accenture Life Sciences team developed for Google Cloud, to help life sciences companies advance their capabilities. From the discovery and development of innovative therapies to complex treatment delivery, it moves medicine from lab to patient with incredible speed and efficacy.

"As the biopharma industry explores new ways to raise the standard of patient care, INTIENT will enable information on new lines of treatment to seamlessly flow across healthcare companies and hospitals," says Shobhit.