May 6 – 8, 2025 | Las Vegas

ServiceNow Knowledge 2025

Learn how Accenture and ServiceNow are making reinvention real with agentic AI.

Accenture at ServiceNow Knowledge 2025

Accenture is proud to be a Diamond-level sponsor at Knowledge 2025. We will have a large presence at the event with several featured sessions including topics such as Reinventing Work Through Agentic AI, Accelerating AIOps-Driven Modernization in Infrastructure Services, and Maximizing Cost Savings with a Holistic Approach to Asset Management. The Accenture Reinvention Lounge at Yardbird, prominently located on Restaurant Row, will offer ample opportunities to meet with Accenture SMEs, see demos of our latest innovations on ServiceNow technologies, and network with your peers.

In this session, we will explore how Accenture is helping companies transform their ways of working and reinvent business processes through the adoption of AI agents.

Speakers: David Kanter and Alex Herrtrich

Connect and share insights, challenges, and success stories with peers from various sectors, including banking, health, insurance, and telco.

Speakers: Ellen Currid, Amy Giovannucci, George Finn, Himanshu Gupta, and Erik Raynes

Learn how AIOps, powered by agentic AI, can inspire smarter workflows, boosting productivity and efficiency while ensuring seamless integration and continuous improvement.

Speakers: Chris Brown and Sohrab Feilfeli

Learn how Accenture helps capture cloud, legacy and hybrid environments through ServiceNow's CMDB enabling effective management of growing asset landscapes.

Speaker: Tom Bruss

Learn how we secured support for implementation, demonstrated benefits to gain business buy-in for our continued evolution.

Speakers: Danielle Logan and Farah Hamed, USAA

Learn how Operations leaders are tackling these challenges with automation, through end-to-end work orchestration, proven to deliver significant business value.

Speaker: Mark Wilson