Accenture + Salesforce

Salesforce and Accenture empower organizations to reinvent how they engage customers and drive business outcomes by embedding intelligence at every level of the enterprise. From personalizing customer experiences to reinventing operational workflows, we deliver AI-driven solutions that enable businesses to scale confidently, responsibly, and effectively.

Agentforce enhances customer and employee interactions by combining the strengths of human expertise and AI-driven intelligence. AI agents handle routine, repetitive tasks autonomously. For more complex scenarios, humans step in, empowered by real-time AI insights and contextual data. Together, human and AI agents deliver seamless experiences that build trust and loyalty.

Accenture’s Personalized Experiences on Salesforce combines cutting-edge AI, robust data integration, and human expertise. We empower businesses to deliver hyper-personalized experiences that drive loyalty, trust, and growth. By leveraging tools like Salesforce Agentforce, Data Cloud, and Einstein businesses gain the agility, resilience, and scalability needed to thrive among relentless change.