The pandemic only exacerbated clinical workforce attrition—arguably healthcare’s most serious challenge. Bold action is required from hospital boards of directors to give clinicians critical support, retain and build clinical capacity and meet society’s ongoing needs.

Recruiting isn’t enough: To stop this cycle and address the clinical workforce crisis, health systems should go beyond recruiting or teaching new skills to clinicians who stay.

The power of a human + machine approach: Use automation, artificial intelligence (AI) as well as alternative sourcing and a human-centered approach to provide clinician support and augment capacity.

Define your future-forward clinical workforce strategy: Health systems should consider automation in clinical care as they develop strategies to address the workforce shortage in the short term.

As health systems develop workforce strategies, boards should help their CEOs and executive teams to cultivate deliberate, flexible organizational readiness.

Whether it’s patients, clinicians, providers or payers, humanized healthcare is all about improving care access, experiences and outcomes. We present two webinars that explain why future-ready hospitals and health systems will be those that focus on the human-technology intersection.

In the first, Dr. Scott Cullen, managing director and Accenture Health Provider Lead, and Sally Hurt-Deitch, executive vice president for Nursing and Operations Infrastructure for Ascension, discuss how to approach healthcare’s workforce crisis using technology as the foundation.

In the second, Kaveh Safavi, MD, JD, senior managing director, Accenture Health, and Brian Kalis, managing director, Accenture Strategy, talk to Kristin Myers, EVP, CIO and dean for Digital and Information Technology at Mount Sinai. They address four trends from Accenture’s Digital Health Technology Vision report: digital content immersion, a programmable world, synthetic data and computing the impossible.