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Customer Success Mgmt Analyst with German (Cloud Solutions)

Warsaw Job No. r00163849 Full-time

Job Description

About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at www.accenture.com.

  

In today’s business environment, growth isn’t just about building value—it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model—one that's anchored around the customer and propelled by intelligence to deliver outstanding experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients—by harnessing talent, data and intelligence to redefine their operating models. 

  

Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.

Technical Specialist

As our Technical Specialists, you will be at the forefront of cloud technology. You will be assisting clients in formulating their cloud strategies, designing, and optimizing their cloud architectures. This role allows you to engage with world-class international teams, continuously enhance your skills, and work on complex and exciting problem sets.

What will you do?

  • Lead technical engagements to assess client infrastructure, develop cloud adoption strategies, design architectures, and plan migrations.

  • Design cloud solutions and advise clients on the optimal platform technologies to implement.

  • Set up development environments, replicate client problems, and ensure problems are resolved thoroughly.

  • Develop and deliver training to clients and internal teams on specific cloud platforms and technologies.

  • Build and maintain strong relationships with customers and operational teams.

  • Collaborate with teams around existing support programs to create roadmaps and facilitate the development of applications.

  • Provide thought leadership by publishing blogs, conducting speaking events, and contributing to the development community.

Qualifications

Basic Qualifications/Skills Needed 

  • Minimum of 3 years’ experience working with Azure

  • Language(s) Required: German and English  - minimum level C1 required.

Preferred Qualifications:

  • Bachelor's degree 

  • Azure Certifications are preferred (AZ-103, AZ-104, AZ-305, AZ-500).

  • Proficiency in infrastructure strategy (Hybrid, Public, Private, Converged, Hyper-Converged) and networking (Data Center Architecture, WAN).

  • Familiarity with security concepts such as IPS, IDS, Access Control List, GPs, and Firewalls.

  • Experience with Visual Studio, Azure Dev Ops, and GitHub.

  • Experience with application modernization in Cloud, Azure Kubernetes, .Net Core.

  • Knowledge of databases: MySQL, SQL, and Cosmos DB.

  • Experience with OpenAI, Cognitive Services, and Defender Series.

  • Ability to think strategically about business, product, and technical challenges

What can we offer: 

  • Hybrid work module (50/50)

  • Possibility to work from Warsaw

  • Using foreign language and new technology solutions daily, cooperating with various global Clients

  • Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace

  • Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings

  • Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are

  • A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life

  • Commitment to reducing our environmental impact in terms of carbon, water, and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives

  • Full work comfort – private medical care, life insurance, access to My Benefit platform, bonuses for referring new employees

When applying please enclose the below statement: 

“I hereby also consent to the processing of my personal data for future recruitment proceedings held by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive). At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority.” 

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