Accenture and HIMSS
Humanizing Healthcare in the age of Gen AI
Humanizing Healthcare in the age of Gen AI
From March 3–6, 2025, Accenture sponsored HIMSS25, the world’s largest health conference, held in Las Vegas. This year, HIMSS was once again the epicenter of healthcare innovation across the digital health ecosystem.
At our booth, we showcased how we humanize healthcare in the age of Generative AI and how improving health access and experience directly contributes to better care, ultimately leading to more positive outcomes.
Brian Kalis, Kaveh Safavi and UKG’s Nanne Finis discussed our latest research report, Gen AI Amplified: Scaling Productivity for Healthcare Providers, to combat the healthcare workforce shortage. Listen to the highlights from this fireside chat.
The panel stressed system visibility to maximize investments, backed a platform approach for security and resilience, and highlighted a "minimum viable company" model to prioritize essentials, right-size investments, and ensure continuity while optimizing costs.
Top U.S. and European physicians and CIOs tackled interoperability, workforce, investment priorities, and patient experience, stressing the need to balance innovation with security to shape the future of connected healthcare.
A digital treatment assistance that leverages Gen AI technologies to improve treatment outcomes with image quality transformation, diagnostic recommendations, and a digital assistant for radiologists.
MSFT for joint development and global GTM of a Medical Image Migration to Azure and AiML Analysis Accelerator / SaaS.
Illustrates how Gen AI can optimize call centers with automated call summaries, case report generation and analytics, and targeted agent coaching and training.
Illustrates how AI can enhance and personalize self-service options and ultimately reduce call volumes in a health payer setting providing a “digital when you want, human when you need” experience.
Integrating health and plan data with gen AI and Hyperreal Metaverse technologies provides a scalable approach to addressing multiple access and quality issues in the form of a virtual discussion with a customer about their claims and plan.
Select use cases to showcase the capabilities from the Processing.AI solution: clinical chart review, appeals process management, clinical management, utilization management, provider credentialing, claims fraud waste & abuse.
By leveraging gen AI, the compliance connect suite streamlines and automates the process of identifying compliance related changes to forms and provides a compiled report of all changes that can be shared to the applicable LOBs to quickly implement required revisions.
Senior Managing Director – Consulting Global Health
Global Health Industry Lead
Global Health Technology Lead
Managing Director – Strategy Lead, Health, Accenture