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Application Tech Support Practitioner
Pune
Job No. atci-4425177-s1763992
Full-time
Job Description
Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Enterprise Network Operations
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : Any degree 15 years of Fulltime education
Key Responsibilities -Provide L2 Network Support and troubleshooting -Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999 -Flexibility towards working on shifts. -Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines. -Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory ------------- -Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto -Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills ------------------ -Knowledge on Cloud Technology -Knowledge on Scripting -Knowledge on Wireless Technology -SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills. -Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas -Positive Attitude towards work -Ability to work as Team -Work independently with minimal assistance Additional Information -Certification on Cloud Technology Education: Any Degree or 3 Year Diploma
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Enterprise Network Operations
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : Any degree 15 years of Fulltime education
Key Responsibilities -Provide L2 Network Support and troubleshooting -Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999 -Flexibility towards working on shifts. -Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines. -Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory ------------- -Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto -Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills ------------------ -Knowledge on Cloud Technology -Knowledge on Scripting -Knowledge on Wireless Technology -SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills. -Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas -Positive Attitude towards work -Ability to work as Team -Work independently with minimal assistance Additional Information -Certification on Cloud Technology Education: Any Degree or 3 Year Diploma
Qualifications
Any degree 15 years of Fulltime education
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.
Current Employee - Software Test Engineer in Bangalore
