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Application Support Engineer
Coimbatore
Job No. atci-4409929-s1726463
Full-time
Job Description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Electronic Medical Records (EMR)
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : 15 years of full time education
Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems related to Electronic Medical Records (EMR). Your typical day will involve providing dynamic service and support to ensure smooth functioning of the systems. Roles & Responsibilities: - Provide technical support and troubleshooting for EMR systems, identifying and resolving issues within multiple components of critical business systems. - Collaborate with cross-functional teams to ensure timely resolution of issues and effective communication with stakeholders. - Develop and maintain technical documentation, including standard operating procedures and knowledge base articles. - Participate in the design, testing, and implementation of system upgrades and enhancements, ensuring minimal disruption to business operations. Professional & Technical Skills: - Must To Have Skills: Strong knowledge of Electronic Medical Records (EMR) systems. - Good To Have Skills: Experience with healthcare industry standards and regulations such as HIPAA and HL7. - Experience in providing technical support and troubleshooting for critical business systems. - Strong analytical and problem-solving skills, with the ability to identify and resolve issues in a timely manner. - Excellent communication and collaboration skills, with the ability to work effectively in a team environment. Additional Information: - The candidate should have a minimum of 2 years of experience in providing technical support for Electronic Medical Records (EMR) systems. - The JOB FAMILY and PROJECT ROLE information are not for candidate's experience. - This position is based at our Chennai office.
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Electronic Medical Records (EMR)
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : 15 years of full time education
Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems related to Electronic Medical Records (EMR). Your typical day will involve providing dynamic service and support to ensure smooth functioning of the systems. Roles & Responsibilities: - Provide technical support and troubleshooting for EMR systems, identifying and resolving issues within multiple components of critical business systems. - Collaborate with cross-functional teams to ensure timely resolution of issues and effective communication with stakeholders. - Develop and maintain technical documentation, including standard operating procedures and knowledge base articles. - Participate in the design, testing, and implementation of system upgrades and enhancements, ensuring minimal disruption to business operations. Professional & Technical Skills: - Must To Have Skills: Strong knowledge of Electronic Medical Records (EMR) systems. - Good To Have Skills: Experience with healthcare industry standards and regulations such as HIPAA and HL7. - Experience in providing technical support and troubleshooting for critical business systems. - Strong analytical and problem-solving skills, with the ability to identify and resolve issues in a timely manner. - Excellent communication and collaboration skills, with the ability to work effectively in a team environment. Additional Information: - The candidate should have a minimum of 2 years of experience in providing technical support for Electronic Medical Records (EMR) systems. - The JOB FAMILY and PROJECT ROLE information are not for candidate's experience. - This position is based at our Chennai office.
Qualifications
15 years of full time education
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.