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SUSTAINABILITY

We believe every business must be a sustainable business

We help our clients advance their environmental, social and governance goals by connecting sustainability to their transformations; operate our business with a strong commitment to the environment, ethics and human rights; and work to create value in communities around the world.

On track

We are on track to achieve our 2025 carbon removal goal and we set new goals for the future

89%

of our key suppliers* have disclosed emissions targets

~5M

people equipped with skills toward employment or entrepreneurship

*Key suppliers are defined as vendors that represent a significant portion of our 2019 Scope 3 emissions.

Environment

We began to measure and disclose our environmental impact in 2007, and we continue to hold ourselves accountable to clear, measurable goals that are aligned with climate science.

For example, in 2020, we established a 2025 carbon removal goal—previously referred to as our 2025 net-zero goal—and we are on track to achieve this goal.

Our environmental goals span three areas: reducing and removing our carbon emissions, moving toward zero waste and planning for water risk.
 

Climate change mitigation: carbon reduction and removal

We continue to work toward our 2025 carbon removal goal by first focusing on reductions across our Scope 1, 2 and 3 emissions and then removing any remaining emissions through nature-based carbon removal projects.

We are a signatory to the UN Global Compact Business Ambition for 1.5°C Pledge committing to do our part to keep global warming below 1.5° Celsius, in alignment with the Paris Agreement and the criteria and recommendations of the Science Based Targets initiative (SBTi). 

In 2018, we established a SBTi 2025 near-term emissions reduction target, which we have surpassed. During fiscal 2024, we received SBTi approval for net-zero GHG emissions targets aligned with SBTi's Corporate Net-Zero Standard, including new 2030 near-term and 2040 long-term reduction targets.

New SBTi-Approved Net-Zero Targets
New SBTi-Approved Net-Zero Targets

Carbon reduction

Our most significant aspects relate to indirect emissions from Scope 2 electricity usage in our locations and Scope 3 emissions from business travel and purchased goods and services.

As of the end of FY24, Scope 1 and 2 emissions decreased 89% from our FY19 base year against our 2030 target, primarily due to a mix of achieving 100% renewable electricity in our facilities in 2023, as well as driving energy-efficient practices where possible. Our Scope 3 emissions per unit of revenue decreased 60% against our 2030 target.

To drive reductions in Scope 3 emissions we continue to:

  • leverage digital tools to meet client needs while minimizing travel where possible.
  • encourage our people to make climate-smart travel decisions.
  • work with our suppliers to decarbonize business travel.
  • engage with our suppliers to set environmental targets and take action to reduce emissions.

While we plan to continue these actions, our ability to continue sustainable progress against our near- and long-term goals remains challenging. Our emissions may increase as our business grows and evolves to meet our clients' needs, including driving reinvention with data, technology and AI, and as we continue to collaborate with clients in their locations.

Additionally, our progress may be impacted by the availability, cost and ability to apply other low- or zero- carbon energy sources and technologies such as green gas, sustainable aviation fuel and biodiesel, the ability of our suppliers to reduce their emissions and harness new technologies, as well as the availability of suppliers that can meet our sustainability standards.

Renewable electricity

  • We achieved our goal of 100% renewable electricity in 2023 and we maintained this in 2024.
  • Going forward, we plan to maintain 100% renewable electricity in our facilities.
  • In fiscal 2024 we expanded our use of smart meters, which provide benefits including increased speed of data collection and analytic insights to inform our energy management decisions.

Responsible travel

  • We continue to use technology to facilitate more cost- and carbon-efficient delivery for our clients and our business.
  • We have implemented an internal carbon price on travel to encourage climate-smart travel decisions.
  • We are one of the largest enterprise users of Microsoft Teams in the world—using more than 17 billion minutes of audio and more than 3 billion minutes of video calls in fiscal 2024—hosted on Microsoft Azure Cloud and powered with renewable electricity.

We use analytics and reporting to help our travelers and business runners estimate future travel or use less carbon-intensive modes of travel. 

Our climate-smart travel toolkit shares policies, resources, ideas and templates to support project teams in their carbon reduction journey.

An aviation carbon calculator highlights actual emissions differences between flights to inform booking decisions.

Responsible buying

  • We are working with our suppliers to reduce our Scope 3 emissions
  • Our goal is that 90% of our key suppliers* disclose their environmental targets and actions being taken to reduce emissions by 2025. 89% of our key suppliers have disclosed targets and 96% have disclosed actions to reduce emissions.

*Key suppliers are defined as vendors that represent a significant portion of our 2019 Scope 3 emissions.

Enabling low-carbon client delivery

Just as we engage with our key suppliers to understand how their actions affect our emissions, our clients engage with us to understand our impact on their emissions.

We have developed detailed analytics and reporting focused on our business travel emissions so we can share emissions data with our clients as part of our delivery activities.

Green IT

  • Our global IT organization takes a cloud-first and sustainability-focused approach to the way we operate, develop new applications and innovate to run our business.
  • With our journey to cloud complete, we continue to focus on new, more sustainable capabilities from technology providers while further embedding Green IT practices into our operations.

Carbon removal

To address our remaining emissions, we are investing in nature-based carbon removal projects to remove carbon from the atmosphere. We plan to begin applying carbon removal credits in fiscal 2025 in line with our carbon removal goal.

Our nature-based carbon removal projects are generally targeted to reforest land, improve biodiversity, make agriculture more sustainable and help create green jobs—all while removing carbon from the atmosphere.

Climate change adaptation: planning for water risk

To safeguard our people and operations we are developing water resiliency action plans to reduce the impact of climate-related flooding, drought and water scarcity on our business and our people in high-risk areas.

  • We have completed plans for approximately 90% of our facilities in high-risk areas.
  • We proactively analyze our water risk using the World Resources Institute Aqueduct tool, and we also measure, monitor and report water use for locations in high-risk areas.
  • We continue to minimize our use of water wherever feasible.

Moving toward zero waste
 

E-waste and office furniture

We have a goal to reuse or recycle 100% of our electronic waste (e-waste), such as computers and servers, as well as all our office furniture, by the end of 2025.

  • In fiscal 2024, we reused or recycled nearly 100% of our e-waste relating to computers, servers and uninterruptible power supply devices.

  • Our asset tracking system also includes our furniture assets. We made further enhancements to the system and processes to improve tracking and reporting capabilities. We continue to refine our processes, leverage our tracking system and work with vendors.

Eliminated single-use plastics in our facilities

In 2023, we achieved our goal of eliminating single-use plastics in our facilities (straws, plates/bowls, cutlery, cups, lids, stirrers, bottles and to-go containers) by purchasing reusable and plastic-free items and we maintained this in fiscal 2024.

Supporting a low-carbon future

To unlock shared value for business and society, we are supporting the development of solutions that aim to help create a low-carbon future.

Direct air capture

We are helping support development and scaling of carbon dioxide removal technology using direct air capture (DAC) with Climeworks and 1PointFive.

We contributed to the visual design of Climeworks' Orca direct air capture and storage plant in Iceland, and are continuing to help the company use IT and cloud in its operations.

We have also engaged Climeworks to explore how its innovative technology-based carbon dioxide removal solution may be used to help advance our environmental commitments.

Sustainable aviation fuel

To help facilitate the growth of sustainable aviation fuel (SAF) supply and demand, we are collaborating with cross-industry ecosystem partners.

  • We are a signatory of the World Economic Forum’s Clean Skies for Tomorrow sustainable aviation fuel pledge, which includes an aviation industry goal of flying on 10% SAF by 2030.

  • We are a member of United Airlines’ Eco-Skies Alliance of corporate SAF buyers and are committed to purchasing SAF only from socially and ethically beneficial sources.

  • In fiscal 2024, we joined the Qantas Sustainable Aviation Fuel Coalition, which was created to help Qantas accelerate the use of SAF across their fleet and to support the development of a SAF industry in Australia.

  • In collaboration with Shell, American Express Global Business Travel and the Energy Web Foundation, in fiscal 2022 we launched Avelia, a blockchain-powered book-and-claim solution that securely allocates the environmental attributes of SAF. With Avelia, airlines and business customers can simultaneously reduce emissions while allowing transparency of attribute allocation to avoid issues such as double counting. Avelia has supported more than 18 million gallons of SAF being injected into the global aviation fuel network to date.

Nature and biodiversity

We recognize the importance of nature and biodiversity restoration and remain committed to managing our impact. We have taken steps in our own operations and we are engaging with our clients, our suppliers, our people and our communities to take action.

See how we are creating positive change for our communities and our people.

Planting trees to celebrate our people

674,000

trees have been planted, representing each person at Accenture at the time of our announcement in December 2021.

See how we are creating positive change for our communities and our people.

Environmental responsibility policy

  • Reducing our environmental impact is built into our Code of Business Ethics (COBE) and our core values, specifically Stewardship. These inform our Environmental Responsibility Policy, which was established in 2007 and is reviewed annually.

  • In addition, industry-wide external certifications, such as ISO® 14001, demonstrate our commitment to running our business responsibly and sustainably, and to integrating environmental processes into our operations. Accenture’s Environment Management System is ISO® 14001 certified globally, with more than 100 locations in scope across our operations. Our ISO® 14001 certified locations are listed on Accenture’s ISO® 14001 certificate.