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EXPERIENCE

Creating experiences that help build trust

We create meaningful experiences for our clients, people and partners that are designed to build trust and strengthen our relationships, our work and our impact in our communities.

Top 100

Partner with our top 100 clients for 10+ years

91%

of our people believe they can work to their potential

#1

partner for our top ecosystem partners

Clients

We are privileged to serve clients that turn to us as a trusted partner for the 360° value we deliver.

Measuring 360° value for our clients

Our 360° Value Meter helps our clients become the next and best versions of themselves by having more complete and meaningful conversations on value.

  • We used the 360° Value Meter with more than 650 Accenture clients in fiscal 2023
  • Our 360° Value Meter reflects our multi-dimensional approach to value and helps us create a shared vision with clients by exploring what value means to them
  • We start by measuring the value we can drive for our clients’ business across six vital dimensions: Financial, Experience, Talent, Inclusion & Diversity, Sustainability and Custom
  • We then commit to measurable outcomes to drive together and align on how we can continually share and assess the progress toward our shared goals and achievements across these dimensions

Listening creates better experiences

We listen to understand our clients’ perceptions across key performance areas, such as loyalty, relationships, value generation, innovation, delivery and ease of doing business

We then communicate our assessment, including data and insights, to inform our work together

Collaborating with our clients

We co-create with our clients to help drive 360 value, including aligning on the list of value outcomes they are seeking to achieve

We also co-invest with our clients to help maximize business outcomes. This can include establishing an innovation fund; creating a new asset; identifying opportunities for value-sharing; supporting training for our clients' people in new skills and capabilities; and staffing additional Accenture resources.

Partnering to make a greater positive impact on the world

We are proud of the ways we amplify our impact when we team with our partners to do more. Examples include:

  • Beauty for a Better Life
    In collaboration with L’Oréal India and the Sambhav Foundation, we are supporting women in India to build digital literacy skills, alongside technical skills needed to access jobs in the beauty industry.

  • Joburg Centre for Software Engineering
    In South Africa, we are working with the Joburg Centre and Microsoft to offer professional application developers the chance to grow their skills. We helped to skill 37 professionals in Microsoft Dynamics ERP and CRM technologies in fiscal 2023.

The information provided on this site reflects our goals, progress and performance across our global operations during fiscal 2023 
(ended August 31, 2023), unless otherwise noted.