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Building the next generation of Banking

Technology has changed the way people and businesses bank, and traditional strategies no longer work. Now is the time for bold new approaches to intensifying disruption.

Banking now

59%

of customers recently chose a financial product from a provider other than their main bank

$89B

of revenues at risk between now and 2025 if card-issuing banks are slow to invest in next-gen payment options

73%

the share of US banks’ working hours which could be impacted by technologies like generative AI

8.1%

the average premium that commercial payments clients would be willing to pay their provider for value-added services

How to reinvent banking

Core Banking

Reduce risks and drive business value with modern, cloud-enabled core

Thriving in an unpredictable global economy calls for a modern tech landscape. Reinvent your core to reduce risks, balance investments and deliver experiences that turn into business value.
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Lending

Deliver next-generation, automated, data-powered lending

Automation and advanced data tools can reduce risk and improve targeting. Use real-time data and AI solutions to understand and empower clients with personalized self-serve digital lending experiences.
Payments

Prioritize digital payment experience to prevent disintermediation

New players threaten to disintermediate payment providers. But the right technology stack will help them gain the upper hand. Invest in cloud, gen AI and data solutions and leapfrog digital natives.
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Risk and Compliance

Foresee risk and enhance regulatory efficiency with AI

Complex, interconnected risks are increasingly difficult for banks to predict. Harnessing AI and automation is essential to gain crucial risk insights and to reduce compliance costs.
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Banking cloud strategy

Unlock cloud value with a clear vision, smart investments, and governance.

Faster cloud adoption is essential for banks to reduce tech debt and unlock the full potential of gen AI. It’s time to transition to cloud-native systems and integrate cloud into work practices.
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Talent and Culture

Reinvent how you work to secure and nurture the best talent

41% of banking feel the need to reinvent their talent strategy to tackle shortages. Taking a people-centric approach is key for a future-ready banking workforce. Discover new ways to work and secure talent.
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Sustainable finance

Lead the green transformation while your business grows

41% of financial institutions are off-track to achieve net zero by 2050 and are still growing emissions. Start leading the green transition while growing revenue streams.
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Banking Operations

Revolution operations with data, AI and managed services to boost profitability

Despite digital investments, banks still lack operational maturity. Learn how to integrate human, AI and data to transform and elevate every part of your business.
CUSTOMER EXPERIENCE

Boost loyalty with personalized, data-backed banking experiences

As customer behavior and expectations change rapidly, banks must innovate to stay relevant. Grow customer engagement and loyalty with personalized, human-centered strategies developed with data and AI.
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Cybersecurity

Enhance cyber resilience to maintain customer trust and drive growth

Integrating cybersecurity into your business strategy and throughout your organization helps prevent threats, build resilience, and maintain trust, but also brings cost savings. See how.
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Segments we support

  • Payments
    Payments

    Payments

    Helping banks and specialist providers create value-added payments products and services for clients across retail, public service, travel and more.

Awards & recognition

Market Leader in HFS Horizons Report for Commercial Banking Services 2025

Accenture’s strongest positioning demonstrates its capabilities across the commercial banking value chain and its ability to drive ecosystem transformation.

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Leader in IDC Sustainability Finance and Accounting Services 2024 Vendor Assessment

Accenture is positioned as a Leader for both “Strategies” and “Capabilities”, which assessed the capabilities and business strategies of 11 firms, focusing on their ability to integrate environmental, social, and governance (ESG) factors into financial services.

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Leader in Open Banking IT Services Peak Matrix® Assessment 2024 by Everest Group

Accenture supports clients across the entire Open Banking and Open Finance journey, from business strategy to technology delivery and business as usual support.

Market Leader in HFS Horizons Report for Core Banking Modernization in 2024

Accenture's position as a Market Leader indicates its capability to support banks throughout their core modernization journey and in creating new value through ecosystems.

Leader in Lending IT Services Peak Matrix® Assessment 2023 by Everest Group

Accenture's substantial investment in AI enhances its positioning in leveraging next-generation technologies for lending services, driving innovation and efficiency for clients.

Market Leader in HFS Horizons Report for Retail Banks in 2023

Accenture is one of the best at creating actionable industry roadmaps for its clients aligned to current priorities across almost any part of a bank and quickly delivering outcomes.

Our leaders

Michael Abbott

Senior Managing Director – Global Banking & Capital Markets Lead

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David Cordero

Managing Director, Client Account Lead and Financial Services Lead – EMEA

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Joana Henklein

Managing Director – Banking, Latin America

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Masashi Nakano

Senior Managing Director – Financial Services, Accenture Japan Ltd

Banking careers

Help banks challenge traditional strategies so they can capitalize on the full potential of technology, talent and emerging opportunities.

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