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Stay ahead of change

Explore our research, insights, and examples of real client impact, designed to help you embrace the key forces of change and get to value faster.

Case Study
Best Buy humanizes the customer support experience

The electronics retailer is using generative AI to shape the future of service, meeting customers at their point of need and making interactions more efficient and empathetic than ever before.

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Case Study
Vodafone pioneers commercialized shared services operations

How the telecom leader is powering its digital transformation with data, AI and new ways of working.

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Case Study
Prada Group keeps the customer experience fashionable

A cutting-edge, modular platform enables the luxury fashion company to adapt to the rapidly evolving commerce landscape.

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Case Study
Travel to the metaverse: Changi Airport Group

Changi Airport has been ranked the World's Best Airport twelve times. To take the traveler experience to new heights, we created ChangiVerse, an immersive metaverse experience.

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Case Study
Keeping an AI eye on potent methane emissions

With Accenture and Microsoft, Duke Energy moves closer to its sustainability goals via a first-of-its-kind, innovative methane emissions monitoring and remediation solution.

 

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Case Study
Saving ecosystems and inspiring next-gen gardeners

Accenture deployed a Salesforce enabled ecommerce platform for the National Wildlife Federation to connect wildlife enthusiasts with native plants.

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Case Study
Minna Bank: Japan's first digital bank

Accenture helped Fukuoka Financial Group establish Japan’s first digital bank, Minna Bank to provide financial services to digital native customers.

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Upgrading the traveler experience with NFTs

Banyan Tree Group piloted a digital scavenger hunt at its Laguna Phuket resort to improve its customer experience and boost ancillary revenue.

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Case Study
Knowing, improving, rewarding

Generali Vitality’s success formula meets an innovative cloud solution. 

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Case Study
Well: Transforming Swiss healthcare

Accenture helps Well launch an innovative insurance-led digital healthcare platform—connecting people to healthcare providers and insurers, seamlessly.

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Case Study
Finding the secret sauce for smarter selling

Accenture describes how we helped a mobility and delivery platform unlock revenue with a fresh mix of sales talent and data-driven insights.

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Case Study
Sustainability drives automotive market cap

How Volkswagen is driving clarity and confidence in their sustainability strategy.

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