Responsible AI – Fraud and Scams Senior Manager

We are:

Accenture’s Global Responsible AI team within the Global Data & AI Practice. AI is becoming more pervasive, more powerful, and more accessible.  With these new opportunities come increased risks. We work with leading organizations to ensure AI is designed, built, and deployed in a manner that engenders trust and adheres to laws, regulations and ethical norms. Our Responsible AI strategy will enable us to embed responsibility into all of Accenture’s data and AI activities. We’re developing and deploying differentiated IP and Responsible AI solutions with our ecosystem partners. We’ll be engaging regulators to help shape the policy agenda, conducting pioneering research with academia and offer training and resources to our clients through the Responsible AI Academy.  The risks of AI are real and well-known. Let’s help our clients turn those risks into opportunities.

You are:

We’re looking to grow our Responsible AI team and if you’re experienced in Fraud and Scams Risk Management with a Responsible AI background, we’d love to hear from you.

As a Responsible AI Fraud & Scams professional, you’ll be experienced in ensuring that AI systems for fraud detection and mitigation are developed, implemented, and maintained in a way that mitigates risks associated with AI, along with focus on information and data security. But you’ll also have at least a year’s experience looking at responsible aspects such as AI model Fairness, Transparency, Explainability, Robustness, Soundness and Privacy – preferably gained in a client-facing environment (if in the markets. Review if ATCi).

You’ll bring diverse expertise in deploying and monitoring AI systems, machine learning model risk management, and applying regulatory requirements to frameworks and technical tools. You’ll be an outstanding technical specialist with the strong communication skills needed to liaise with your clients and your colleagues.

At the forefront of the industry, you’ll help make our Responsible AI vision a reality for clients looking to better serve their customers and operate always-on enterprises. We’re not just focused on increasing revenues – our technologies and innovations are making millions of lives easier and more comfortable. But above all, we’re doing this responsibly and inclusively – to make sure AI technology is used equitably and in a way that is both ethically and technically sound.

The work:

You’ll be a key player helping to deliver outstanding work for our Responsible AI clients. Some of the areas you’ll be working in include:

• Configuring, deploying and monitoring AI systems on cloud and on-premise environments

• Focusing on considerations for fraud and scam detection using AI systems while being able to identify and mitigate responsible AI dimensions like – bias, fairness, robustness, model security, data security etc. 

• Working with cyber and information security teams, considering internal and external obligations required for solutions focused on mitigating fraud and scams

• Facilitating communication between technical and non-technical stakeholders regarding AI projects and their impact on fraud and scams detection and mitigation

• Designing, developing, and deploying AI Operations tools and frameworks – MLOps, LLMOps and DevOps

• Setting up systems to detect the RAI related anomalies in data or AI; monitor and send alerts as needed. 

• Optimizing and maintaining existing AI systems to follow local RAI laws, regulations and technical guidelines

• Working with the functional teams to convert the business meaning of RAI laws, regulations and ethical standards to technology

• Contributing to the development of internal guidelines and best practices for responsible AI deployment and monitoring

• Staying updated with current AI trends, ethical considerations, evolving frauds and scams, and technological advancements in the space

Travel may be required for this role.  The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here’s What You Need:

• Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or related technical fields

  • Manager experience: 6-8 years

  • Senior Manager: 8-10 years

• Experience in designing, developing and deploying machine learning models and AI solutions. Knowledge of model risk and experience in Model Risk Management.

• Experience in fraud and scams detection frameworks and systems, including ability to work with complex datasets and perform data preprocessing and analysis.

• Experience in working on cloud (AWS, Azure, GCP) and on Data & AI technologies.

• Proficiency in programming languages like Python, R, or Java.

• Knowledge of standard IT operations including MLOps, LLMOps and DevOps.

• Familiarity with cloud deployment (infrastructure as code) and monitoring functions (ex: Cloud watch on AWS).

• Strong problem-solving and analytical skills.

• Ability to work collaboratively in a team environment and communicate effectively with team members. Ability to independently prioritize efforts based on situational awareness.

• Commitment to ethical AI development and continuous learning in the field.

• Ability to manage multiple projects and priorities in a fast-paced environment.

• Excellent documentation and presentation skills for technical and non-technical audiences.

Bonus Points If You Have:

• Strong focus on courses or training in areas related to responsible AI, ethics in technology, or similar fields are beneficial.

• Certifications in AI, machine learning, risk & compliance or data science.

• Business background on RAI principles, Ethical AI, laws and regulations

• Prior experience in projects focused on ethical AI or AI for social good.

• Knowledge of RAI laws, regulations and the ability to interpret and apply using technologies.

• Knowledge of AI ethics, data privacy, and regulatory frameworks.

• Experience with AI model interpretability and explainability tools.

• Linguistic proficiency (to a reasonable business level) in a language other than English

Benefits of working at Accenture:

• 18 weeks paid parental leave

• Structured career development program

• Local and international career opportunities.

• Certified as a Family Inclusive Workplace™

• Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.

• We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!

Please refer to this link - Employee Benefits | Accenture for a detailed description of the benefits

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 742,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and Al with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Equal Employment Opportunity Statement for Australia:

At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email exectalent@accenture.com and  cite the relevant Job Number, or contact us on +61 2 9005 5000.

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.