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Job Description
What you will be doing:
· Responsible for working with Account and Sales teams to support Outsourcing related Services sales opportunities.
· Plays a role that interprets and translates client requirements into a solution that can be configured from a standard set of offerings.
· Develop a solution for the operation transformation and operational model, skills and team structure required to support the client’s Operations.
· End-to-end solution developed should enable clients to drive sustainable growth by enhancing their capabilities to deliver consistent, hyper-relevant experiences across the customer lifecycle.
Qualifications
To be successful in this role you will have:
· Strong problem-solving skills.
· Strong analytical skills
· Strong customer-service focus.
· Good communication (written and oral) and interpersonal skills.
· Able to work in geographically dispersed virtual multi-team environment to achieve the best outcomes.
· Able to build and maintain professional relationships with other teams and clients.
· Able to support the development of pricing models and Statements of Work.
· Provide relevant input to commercial and legal teams.
Education and Experience
· Bachelor’s degree or above (Mandatory)
· 10+ years’ Experience with Solution Architecture and service delivery (Mandatory)
· 10+ years’ Experience with service delivery transformation, automation and transition (Mandatory)
Experience in Banking and compliance (Mandatory)
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
At Accenture, our philosophy is anchored in recognising that our people are multi-dimensional. We take an intersectional human approach to create a work environment where all people feel like they can bring their authentic selves to work, every day.
We believe that equality drives innovation. Our commitment to accelerating equality starts at the top with our board and CEO and extends across every part of the company. This comes to life when our people own the equality agenda, making it part of their jobs – every decision, every day – and feel free to speak up and to act.
We do not tolerate discrimination because of differences, such as age, ability, ethnicity, gender, gender identity or expression, religion, or sexual orientation. We want a workplace that is inclusive and diverse to that end we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs.
Locations
Melbourne, Sydney