ServiceNow Tester

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more about us at accenture.com

Role Overview:
Accenture ServiceNow Business Group is seeking a skilled ServiceNow Tester to executing tests to validate functionality, including regression testing to ensure new changes or enhancements do not negatively impact existing functionality.

You'll have a critical role as our technical backbone, with a strong background in ServiceNow testing, problem-solving skills, and the ability to drive forward implementations in ServiceNow. Strategic thinker who designs scalable frameworks and transitions legacy systems to ServiceNow, aligning IT with business goals.

Responsibilities include:

• Developing detailed test plans and test cases based on business requirements, functional and detailed design documents.

• Executing tests to validate functionality, including regression testing to ensure new changes or enhancements do not negatively impact existing functionality.

• Creating and maintaining comprehensive test documentation, including test plans, test cases and test results.

• Identifying, documenting and reporting defects found during testing.

• Managing defects through Test Management Tool (Azure DevOps) and proactively drive defects and blockers to resolution.

• Conducting tool analysis, making recommendations and selections.

• Utilising efficient and effective processes and standards to continuously improve quality.

• Participating in Code Reviews and Quality Gate definitions

• Coordinating and collaborating with client teams for completion of integration and user acceptance testing.

• Identify and analyze suitable opportunities for test automation

• Design and implement automation frameworks and approaches

• Skills:

  • Test execution, test planning, defect management

  • Test execution on ServiceNow

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