As the domain of information technology automation matures, so do Accenture’s capabilities, use cases and solutions. Our global IT organization’s Automation Center of Excellence (COE) is providing the required structure, governance and discipline around automation to achieve the business goals of more operational and business efficiency. The COE teams collaborate with IT Operations teams to identify improvements that will make the most impact efficiently and effectively. After optimization, teams build and deploy optimizations and automations with the results tracked and reported.
Accenture's intelligent automation journey is delivering value for global IT operations and Accenture people by: