“Every day I get excited seeing how leading-edge technology can be applied through a local lens to help solve societal and business challenges”, said Eng Han. “Almost 10 years ago, when advanced video analytics was still in infancy, I led a pilot project that involved deploying this solution to help keep Singapore safe and operate more efficiently. With the Accenture experts across the globe and the clients, we explored and assessed the applicability and readiness of the capabilities and the different technical architectures, and successfully deployed the project within a tight timeline. From working alongside with these talented and good people through challenging circumstances to solve real problems, my life has become so much richer.”
Of all the projects Eng Han has been involved in, one particularly stands out. “I led an Accenture team that’s helping Singapore’s Ministry of Defence transform its National Service Portal. The goal is to better engage the National Service (NS) community, which includes National Servicemen and other stakeholders such as their employers and parents. Together we’re striving to create a personalised journey for each serviceman, taking the user experience to a whole new level. This is complicated, challenging work and, as a proud Singaporean and Serviceman, this project means a lot to me.”
When working on this and other public service IT projects, Eng Han has recognised the fine balance of hard and soft skills. “Accenture’s public service team is committed to a client’s cause and their vision, that’s what drives us to deliver the best results,” said Eng Han. “When team members and clients come together to turn shared vision into reality, it’s then the fundamentals that matter so much – the camaraderie, processes, discipline, transparency, stakeholder interactions and shared goal that help us arrive at the desired outcome and go-live on schedule.”
Outside of work Eng Han enjoys spending quality down time with his four children, taking them on mini excursions around Singapore’s neighbourhoods. “For my kids aged 8, 5-year-old twins and 4, walking around the neighbourhood, spotting fishes in the canal, saying hello to the neighbourhood policemen, these are the things that get them excited. They often notice things I don’t, and this is always a good reminder for me. At Accenture we have large, diverse teams working together to try to solve big, complex problems, yet it’s often the simplest of things that are the most impactful.”