Achieve efficiency and growth with a modern digital core
Accelerate tech transformations with an integrated foundation of cloud infrastructure, data, AI, and open architectures. Use it to scale generative AI and continuous innovation.
Communications Service Providers (CSPs) are facing high levels of tech debt and fragmented legacy systems. This prevents them from using data to its full potential, making it harder to improve processes, innovate and deliver new services.
of CSPs report high levels of legacy technology debt in 2023
of CSP executives say their company will miss future growth opportunities if it fails to accomplish ongoing IT transformation
of CSP executives say their business struggles to compete with lean new entrants on both price and agility, due to high technology debt
How CSPs’ digital needs are changing
What you can do
Boost returns on technology investments with a digital core aligned to business goals. Use savings to actively reduce tech debt and invest in strategic bets enabled by generative AI and other technologies.
7%
of CSP executives are satisfied with the return on their last three years of IT modernization investments
Use a modern IT infrastructure to drive technology and process efficiencies, but also to improve agility, innovation and the rapid delivery of new market offerings.
4x
higher IT operating expenses are reported by the less technologically advanced CSPs
Identify new talent needs to facilitate the tech transformation itself. Rethink the nature of skills required as new technologies reinvent workflows and processes across all functions.
46%
of CSP executives are citing talent gaps and culture as a barrier to their IT transformations
Our leaders
Marco Grigoletti
Managing Director – Strategy & Consulting, Communications, Media & Technology
Mathangi Sandilya
Managing Director – Technology, Communications, Media & Technology Lead