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Achieve efficiency and growth with a modern digital core

Accelerate tech transformations with an integrated foundation of cloud infrastructure, data, AI, and open architectures. Use it to scale generative AI and continuous innovation.

Communications Service Providers (CSPs) are facing high levels of tech debt and fragmented legacy systems. This prevents them from using data to its full potential, making it harder to improve processes, innovate and deliver new services.

DATA
75%

of CSPs report high levels of legacy technology debt in 2023

84%

of CSP executives say their company will miss future growth opportunities if it fails to accomplish ongoing IT transformation

49%

of CSP executives say their business struggles to compete with lean new entrants on both price and agility, due to high technology debt

How CSPs’ digital needs are changing

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As the industry evolves, modern IT is mandatory

Telcos need to change all aspects of their business, from customer experience to network performance and operations. Unlocking the power of data with generative AI is central to this transformation. But this requires a modern digital core. Composed of an interoperable cloud infrastructure, data & AI, and digital platforms, a digital core enables telcos to scale gen AI and accelerate the reinvention of processes across the enterprise.

What you can do

Boost returns on technology investments with a digital core aligned to business goals. Use savings to actively reduce tech debt and invest in strategic bets enabled by generative AI and other technologies.

7%

of CSP executives are satisfied with the return on their last three years of IT modernization investments

Use a modern IT infrastructure to drive technology and process efficiencies, but also to improve agility, innovation and the rapid delivery of new market offerings.

4x

higher IT operating expenses are reported by the less technologically advanced CSPs

Identify new talent needs to facilitate the tech transformation itself. Rethink the nature of skills required as new technologies reinvent workflows and processes across all functions.

46%

of CSP executives are citing talent gaps and culture as a barrier to their IT transformations

Our leaders

Marco Grigoletti

Managing Director – Strategy & Consulting, Communications, Media & Technology

LinkedIn

Mathangi Sandilya

Managing Director – Technology, Communications, Media & Technology Lead

LinkedIn