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Procurement Operations Service Desk with Italian
Iasi
Job No. r00263700
Full-time - Hybrid
Job Description
Your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity and your best true self to your work.︍︎︅︁️︆︄︊︂︆︄︃︁︁︎︌︈︂︇︍︈︆︅️︊︄︈︌︊︎︂︎
In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.
In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.
By being part of our team, you will work from Monday to Friday, 09:00-18:00, in a hybrid setup (2-3 days per week at the office) at our Iasi location.
How you’ll make an impact:
Support a global biopharmaceutical Client by overseeing their purchasing processes and ensuring adherence to regulations and policies;
Interface directly with pharma employees and vendors, including medical research scientists across Europe, via phone, email, or live chat;
Provide trusted advice to Client employees on any part of the end-to-end source-to-pay process;
Participate in daily meetings to stay aligned with procedures and policies;
Investigate and resolve complex issues across contract-to-pay processes and systems, including supplier enablement, contracting, requisitioning, invoicing, and payments;
Anticipate and manage conflicts effectively.
Qualifications
Skills that make your work successful:
- Advanced level of Italian (B2-C1) and intermediate level of English (B2);
- Previous experience in a Service Desk or similar role is an advantage;
- Ability to work proactively and independently, with a quick and analytical mindset;
- Strong communication skills, adaptability, and critical thinking;
- Bachelor's degree is required.
Employee Benefits – Be well, work well, live well
Be at your physical best & take advantage of additional financial support
- Flexible medical & dental subscription plan with Regina Maria;
- Nutrition counselling & Wellness subscriptions (7Card, Worldclass, SanoPass, or other providers);
- Benefit Online platform for gift vouchers, transportation passes, vacation, cultural activities and many others;
- Discount on Accenture shares through Employee Shares Purchase Plan;
- Referral bonus, depending on the career level of the job opening;
- Life insurance for you and your loved ones.
Follow your purpose
- 23 vacation days with our loyalty scheme, granting additional days: 1 extra day after 2 years, another after 5 years, and an additional day every 3 years until reaching a total of 30 vacation days;
- Additional private pension plan, starting the second month of employment;
- Flexible working hours depending on project specifics;
- Access to a wide range of training and development opportunities;
- Communities of interest: sport, volunteering, and employees' resources groups (parents, mental health allies, Pride, disability, expats).
Care for you and your loved ones
- Psychological and psychotherapy counselling support;
- Premium access to well-being apps (Calm and Wysa);
- Paid maternity or paternity leave;
- Children educational reimbursement;
- Support for adoption & psychological, financial and legal sessions for everyone in your household.
At the heart of change, there is a great human. Bring your ideas, ingenuity and passion and be part of our team!
