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CASE STUDY

Improving the public insurance experience

From burden to boost: using digital tools to remove roadblocks in core insurance systems

5-MINUTE READ

Call for change

When tech meets human ingenuity

Artificial intelligence-supported digital workflow

Faster, easier and more accessible service experience

Real-time information about accounts and services for employees and insured people

Agile delivery methods using development scrums and collaboration through tools like SharePoint  

A superior experience for insured people begins with better tools for workers

A valuable difference

Related capabilities

Digital health

Implementing innovative digital health strategies to fundamentally change the consumer experience.

Health experience

Reimagine and elevate the health experience.