The initiative to develop a solution was an exemplary collaboration among teams from Accenture’s Finance, Client Account, Sales and global IT organization. Grounded in user feedback and the teams’ deep experience in this area, the project team came together to reimagine the way in which client teams prepare and manage their client team forecasts drawing on Accenture’s skills in innovation, integration, analytics and automation.
The resulting Client Business Projection solution transforms the business process with an experience-driven, serverless, cloud-hosted application that leverages Accenture’s enterprise platform infrastructure to provide more immediate and relevant insight. The solution is integrated with Accenture’s enterprise applications and brings together client account actuals, backlog, pipeline and speculative data sourced directly from the systems of record.
Data is digitally stored, processes and tools are standardized, and routine offline activities automated. The solution automates the financial process in two ways. The first is by integrating data from disparate sources, eliminating the effort of each team compiling its own data. Now, formulas are automated, and teams get insights in real time. The second is by eliminating the manual preparation of data and a quarterly data upload process into a tool to populate the quarterly Accenture Client Corporate forecast.
Client Business Projection can be accessed directly or via the Manage myBusiness platform, and provides multiple, easy-to-navigate dashboards with drill-down capability to enable a new projection process. The solution creates current and forward-looking views of account financial performance to enable insights to optimize financial performance. Transparency of the underlying data leads to improved quality and thus more effective information not just in Client Business Projection, but in other management tools as well. Business life cycle and process management is holistic. The solution is a significant step change in managing and surfacing business performance analysis.