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Procure to Pay Operations Senior Specialist with German
Warsaw
Job No. r00266209
Full-time - Hybrid
Job Description
WHO WE ARE
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.
Operations drives business value and outcomes to advance our clients on their journey to intelligent operations through our innovative operating engine — SynOps. We transform business processes to achieve sustainable growth by optimizing people, technology, data and intelligence.
THE WORK
TEAM & CLIENT MANAGEMENT
Delivering comprehensive training for new joiners
Conducting regular one-on-one meetings to provide support, feedback, and development opportunities
Overseeing team performance and driving continuous improvement
Monitoring SLAs and KPIs, and performing root cause analysis to address deviations
Developing and executing burn-down plans to effectively manage and reduce backlogs
Preparing and presenting performance reports to client stakeholders
PTP PROCESS MANAGEMENT
Attempt to resolve Vendor requests and inquires which do not require the Client referral
Manage inquires from Vendors in accordance with the point of contact matrix
Record all Vendor request and inquiry details in workflow system
Route Vendor requests and inquiries to relevant parties using workflow system, for such CCR parties to review, action and resolve such Vendor issues in accordance with the point of contact matrix
Record vendor requests and inquiries, as agreed between the parties, received by supplier into workflow system/service now
What's in it for you:
Thrive in an exciting workplace that values and celebrates diverse perspectives
Contribute to a creative environment where your ideas are welcomed
Access continuous learning opportunities
Work on projects for international clients, expanding your skills set
Qualifications
HERE’S WHAT YOU’LL NEED
Diligent and proactive, with a strong sense of ownership
Experienced in the collections process, demonstrating deep understanding and expertise
Fluent in English and German, with at least B2/B2+ level proficiency
Confident in phone communication, not afraid to make calls when needed
Highly responsible, ensuring tasks are completed on time and with accuracy
Detail-oriented, with a strong focus on quality and precision
Motivated and eager to take on new challenges in a dynamic work environment
Analytical and able to connect the dots, spotting patterns and insights
Experienced in leading teams, preferably in the PTP (Procure-to-Pay) area
Familiarity with SAP and/or ServiceNow is a strong advantage
What we can offer:
Full time employment contract
Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach
A wide training package (soft, technical, and language training offers, access to e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification)
Employee Assistance Program - legal, financial, and psychological consultations.
Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares
Paid employee referral program
Private medical care (Luxmed or Medicover), life insurance
Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card)
What we believe:
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.
Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.
