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Sorting Hat - Content Moderator (Junior Data Reviewer) with English and French
Warsaw
Job No. 13139929
Full-time - Hybrid
Job Description
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song..
Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance. For more information about Accenture Operations Poland, please visit our website.
Within Accenture’s Trust and Safety offerings we have many roles involved in analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, individuals may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is a meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of your role, there is the potential you may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role in trust and safety needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being
THE WORK:
- Reviewing legal documentation in various EMEA languages (Italian, French, Dutch etc) ) according to our client's guidelines and policies, ensuring adherence to agreed timelines and quality standards.
- Review legal documents meticulously within set timelines while maintaining high quality standards.
- Provide constructive suggestions to enhance team processes and efficiency.
- Stay updated with policy and process changes by reviewing materials and participating in training sessions provided by Quality team members.
- Collaborate with departments such as Policy, Quality, and Operations to participate in improvement programs and activities as required.
- Exhibit strong analytical skills and a robust legal background, including experience with legal translations
With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.
#LI-Hybrid
#LI-EU
Qualifications
HERE’S WHAT YOU’LL NEED:
- Excellent written and verbal communication skills in English (B2) and French (C1)
- Proven attention to detail and a commitment to producing high-quality work.
- Strong analytical skills
- Ability to perform duties objectively, be bias free in regard to personal beliefs, acting objectively according to client policies
- Strong critical thinking and decision-making skills
- Sound coping, emotional resilience, and stress-management skills
- High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported
- Ability to work efficiently in a fast-paced, team-oriented environment.
- Legal background, including legal translations – nice to have
- Previous business process outsourcing, customer service, or content moderation experience is a plus
- Willingness to work from the office in hybrid mode
WHAT WE OFFER:
Hybrid working mode.
Using foreign language and new technology solutions daily, cooperating with various global Clients.
Individual support of a People Lead and a specific path of professional development, as well as dedicated Buddy, who will help you in adjusting to the new workplace.
A wide training package (soft, technical, and language training offer, access to the e-learning platforms).
Employee Assistance Program - legal, financial, and psychological consultations.
Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
Paid employee referral program.
Private medical care, life insurance.
Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).
Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace).
WHAT WE BELIEVE:
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.
Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.
Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR. More information about Accenture (and if necessary, also its representative) can be found here: https://www.accenture.com/pl-pl/privacy-policy
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
