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Business Operations Manager

Mandaluyong City Job No. r00259976 Full-time
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Job Description

Overview:

The Business Operation Team helps a Market/Market Unit Bus Ops Lead(s) run the business effectively by providing advisory services and data-driven insights focused on the business strategy and operational efficiency, in collaboration with other Corporate Functions.

Job Description:

  • Provide Business Strategy Definition & Execution support including: 
    • Support the creation and execution of the business strategy and priorities.
    • Monitor and analyze the metrics & key performance indicators to measure progress against the strategy and priorities.
    • Supports in execution of the governance model including the reporting approach and interlocks to ensure adequate support and oversight.
    • Analyze the business results to identify problems and partners with Bus Ops Lead to create and implement corrective action plans.
    • Coordinate the facilitation of business reviews and leadership updates against the strategy, priorities, metrics and key performance indicators.
    • Ensure the Region Rhythm of Business is managed effectively to facilitate clear communication and collaboration among various teams.
  • Provide Operational Excellence support including:
    • Identify and support opportunities to help the business improve growth and profitability. 
    • Enable the business to run more effectively by optimizing the organization design and governance structure.
    • Assist in optimizing business processes and improve connections across stakeholders and the Corporate Functions.
    • Manage a cross-Corporate Function coordinated process to identify, prioritize, categorize and manage a market unit to support growth objectives.
    • Analyze talent and training needs to support the shaping of the overall talent strategy.
    • Support planning and coordination for business priorities and initiatives.
    • Review alignment of workday and cost center alignment for in market resources
    • Support the Deal Qualification and Deal Approval processes
  • Provide Strategic Investment Planning & Management support including:
    • Assist in developing an investment strategy and plan in line with the business strategy and target ROI.
    • Support the management of the investment plan including adherence to investment guidelines and collaboration with the MD&I Shared Services team.
  • Provide Program Management support including.
    • Facilitate the successful implementation of strategic programs and initiatives by partnering with stakeholders, ensuring effective planning, activation, execution, evaluation, wrap-up and governance.
    • Assist in driving change management and communication while implementing strategic initiatives/operating model changes. This includes development and execution of the change strategy and communication plan to drive the cultural adoption across the business.

Qualifications

Job Qualifications:

Experience:

  • At least 8-12 years of experience in Business Operations
  • Must have at least 5 years of leadership experience
  • Experience in the relevant business area such as Business insights and Operational excellence
  • Demonstrated ability to confidently work with senior leaders and build relationships with stakeholders
  • Demonstrated capability to drive and execute multiple initiatives both independently or with a team, with minimal supervision or guidance
  • Experience collaborating with other business entities and Accenture Corporate Functions (e.g., Finance, Growth & Strategy, Human Resources)

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