Workplace Service Delivery Specialist

OVERALL PURPOSE OF JOB 

Ensures Workplace adheres to legal, regulatory and internal policy requirements. S/he helps mitigate risks, develop compliance programs and conduct audits to ensure ethical and legal business practices.

• Regulatory Compliance: Ensure the organization complies with all applicable laws, regulations and industry standards (e.g. BCMS, EMS or any system of focus)
• Policy Development: Assist in drafting, updating and enforcing corporate policies and procedures (e.g. Workplace Resilience Strategies etc) to align with legal and ethical guidelines and local and global standards
• Risk Assessment & Mitigation: Identify potential compliance risks and implement mitigation strategies
• Training & Awareness: Conduct compliance training for employees and ensure awareness of regulatory and ethical obligations
• Auditing & Monitoring: Perform internal audits and reviews to assess compliance with policies and regulations
• Root Cause Analysis: Partner with applicable stakeholder to conduct Root Cause Analysis on compliance-related complaints or incidents and recommend corrective and preventive actions
• Incident Response & Crisis Management: Establish protocols for emergency response, including communication plans and recovery procedures
• Reporting: Maintain records of compliance activities and prepare reports for management and regulatory agencies
• Stakeholder Collaboration: Work closely with internal and external partners to integrate compliance efforts (e.g. resiliency efforts etc) across
• Liaison: Act as a point of contact between the company and regulatory agency or functions, ensuring timely communication and reporting
• Continuous Improvement: Stay updated on changing regulations and industry best practices to enhance the compliance program