This job is no longer available. Continue your job search here.
Content Writer Analyst
Quezon City
Job No. r00194976
Full-time
Job Description
Job Description:
We are looking for Content Writers to be part of our talented team.
Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.
Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.
You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.
Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.
Role Details
• Review and understand a prompt or question that needs research and an accurate response.
• Create free-form responses to questions or prompts shared by the client on different topics.
• This job entails training Generative AI; hence, requires the correct research ability to clearly articulate a response based on factual research and own knowledge and experience.
• Answer lengths that can range from a few to 15 sentences (3 paragraphs)
• Stay up to date on industry trends and emerging technologies
Qualifications
Job Qualifications:
- With at least 2 years of solid experience in content writing
- Technical writing is preferred
- Open to all industries / BPO & Non-BPO Experience
- Must be a College Graduate
- Strong coping, emotional resilience, and stress-management skills
- Excellent comprehension, communication, and (insert language) skills
- Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
- Strong attention to detail
- Comfort synthesizing and analyzing information from multiple streams
- Strong critical thinking and decision-making skills
- Review, classify and/or remove content according to client guidelines, using specific tools and channels
- Understand and remain updated on changing client policies and guidelines
- Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
#LI-PH
