DE027391-Delivery Lead Manager

--ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

PROJECT NAME: Integrity Operations
POSITION TITLE: Delivery Lead Manager
WORK SETUP: Return to Office

RESPONSIBILITIES:
Meeting metrics
• Improve operating efficiency
• Develop people
• Develop relationship with client counterparts
• Manage contract terms and conditions
• Coordinate and manage assigned capability roles

The individual will:
• Makes independent decisions, which have major day-to-day impact in area of responsibility, and may influence direction of other areas.
• Accountable for results of work to both Accenture and client.
• Responsible for medium-term planning, objective setting, and development of new procedures within area of responsibility, through interpretative judgment of overall policies and goals.
• Contributes to policy setting at a senior level.
• Identifies, assesses and resolves complex business problems/issues and provides alternative scenarios.
• Provides and implements business-focused solutions within time/cost constraints.
• Self-directed within broad goals and strategic direction in satisfying organization or client objectives.
• Accountable for developing and managing key internal/external client relationships across sphere of influence, including situations in which no relationship previously existed.
• Accountable for client satisfaction in area of responsibility, against service level agreement, and ensures achievement of key performance indicators/project milestones.
• Responsible for fulfillment of contractual obligations/completion of deliverables within own area of responsibility.
• Accountable for performance against financial parameters, and monitors and reports on budgetary aspects within own area. May have significant input to budget setting/financial proposals and reviews.
• Initiates and promotes continuous improvement programs across sphere of influence.
• Leads and manages a team, typically delivering results through others.
• Allocates resources and responsibilities across team to deliver business results and develop team members.
• Manages and ensures consistent application of human resource processes including career development, salary review, resources and performance management within area of responsibility.
• Evaluates direct reports and provides formal counseling and mentoring to staff.
• Defines and manages group/team structures and resource levels to support business needs.
• Demonstrates thorough understanding of client relationships/business practice.
• Contributes broad and deep knowledge in areas of functional or business specialization across a broad operational framework/range of projects.
• Required to develop broad business and industry acumen, and to use this knowledge to initiate and/or develop client relationships.

OTHERS:
Project Shift Schedule: Rotation
Project Rest Day: Rotation
Project/Team Location: Quezon Cyberpark Tower 1