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DE025976-Workforce Services Manager

Quezon City Job No. cxo-127431-s41943 Full-time
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Job Description

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- PROJECT NAME: Workforce Command Center POSITION TITLE: Workforce Services Manager WORK SETUP: Return to Office OVERALL PURPOSE: The Workforce Manager is responsible for managing the WFM and AP/QA functional teams. RESPONSIBILITIES: • Overall management of the WFM AP and QA cost structure and budget • To support the Command Center leads for sales and RFP responses & responsible for supporting the sales process by assisting with development of sales material, quotes, demos and tours • Responsible for looking for opportunities to expand the WFM AP and QA service offering into additional contracts • Responsible for delivery on all contracts / SLAs • Focus on driving down cost to serve and looking for opportunities to expand the shared services model • Drive industrialization of ISS across all contracts OTHERS: Project Shift Schedule: Rotation Shift Project Rest Day: Weekends Off Project/Team Location: Quezon City, Cyberpark Tower 1

Qualifications

SKILL AND QUALIFICATIONS: • At least 8-12 years industry experience • At least 5 years leadership experience • At least 5-8 years domain experience (Workforce Management)

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

 

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

 

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

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