#2 Mirrored World—Bridge the digital and physical worlds with massive networks of digital twins.

As the number of digital twins grows, and as more artificial intelligence is layered in, organizations are creating massive networks of intelligent twins capable of modeling entire systems. This mirrored world lets businesses gather, interpret, simulate, and dynamically respond to data across the lifecycle of physical assets, enhancing the resilience of supply chains.

SAP customers can respond by creating a “digital thread” with real-time connectivity that provides end-to-end visibility across the supply chain. That enables digital continuity by connecting engineering, manufacturing, operations, and partner organizations via SAP solutions and technologies.

Enterprises can also enhance forecasting and predictive capabilities by mirroring the flow of materials and information with SAP’s integrated demand-driven material requirements planning capabilities.

#3 I, Technologist—Spark a grassroots innovation revolution across the organization

Today’s advanced digital technologies are far more accessible—and it’s now possible to spark “grassroots innovation” across the business by enabling people to build technology solutions at the point of need.

SAP customers can start breaking down barriers between business users and technology by enabling “no code” real-time work management with SAP Ruum, drag-and-drop application building with SAP AppGyver, and self-service insights with SAP Analytics Cloud.

Enterprises can also build consumer-grade work interfaces and experiences by using point-and-click customization tools and SAP Fiori In-App extensibility. And greater levels of automation and intelligence can be infused into business processes thanks to SAP Intelligent RPA and AI solutions.

#4 Anywhere, Everywhere—Take advantage of the greatest shift in ways of working in living memory

The COVID-19 pandemic may lead to a tipping point in the shift to flexible remote working and virtual collaboration. The upshot? Companies can now choose how best to capitalize on the newly equipped virtualized workforce, enabling their people to drive change from anywhere and everywhere.

SAP customers can respond by scaling up flexible work environments to let people work wherever they want, while making human-machine interfaces consistent, simple, and user-centered (such as by using immersive collaboration platforms and Microsoft Teams’ forthcoming integration with SAP’s solution suite). They can also use Qualtrics solutions to better understand and act on employee sentiment about user experiences and use SAP Business Technology Platform to enhance workforce collaboration.

#5 From Me to We—Renew the business for the post-pandemic world with multiparty systems

The pace of change and complexity of today’s business landscape means enterprises need to collaborate, coordinate, and coinvent to drive change at an industry level. Multiparty systems—blockchain, distributed ledgers, and similar technology capabilities—will be a crucial enabler.

To respond, enterprises should be looking to keep abreast of the emerging multiparty systems in their industry. That will entail looking beyond the four walls of the enterprise and working with strategic partners to understand the opportunity. SAP customers can also consider new solutions like SAP Business Network to enable better collaboration and greater supply chain responsiveness, and GreenToken by SAP to get visibility and transparency of complex raw materials supply chains.