Rethinking operating models
Designing people and technology powered organizations
A book that addresses today’s biggest organizational challenges.
- How can leaders place operating models and organization design at the heart of reinvention strategies?
- Rethinking Operating Models takes an in-depth, integrated approach to addressing the most pressing strategic challenges facing leaders today.
- This book goes beyond the adoption of new structures and systems. It’s about reimagining operating models, embracing a reinvention mindset and focusing on talent as much as technology.
Why we need to rethink operating models
94%
of C-suite executives believe their operating models are jeopardizing their growth and performance.
74%
feel they need to completely rethink their operating models to be more resilient.
69%
believe their operating models are unable to adapt to disruptive forces.
Explore solutions in the book
A chapter-by-chapter guide
Explore how to build operating models to drive innovation-led growth, powered by new forms of technology and data-driven insights.
Discover a modern approach to labor cost and complexity management by aligning labor and business strategy, shifting foundational cost structures and optimizing ways of working.
Examine how acquisitions or divestitures are an opportunity for transformation and how transformative leaders succeed in these ventures by setting a clear ‘North Star.’
Look at the potential of data and technology-powered organizations and how they can realize the promise of collaboration between human and machine intelligence.
Consider a practical definition and clear set of design principles for enterprise agility, using three layers – portfolio, organization, and team – as the lens.
Look at sustainability in business terms and take an overview of the sustainability value opportunity in the context of the changing regulatory environment.
This final chapter sets out the key features of reinventor organizations and provides guidance on how to set new performance frontiers.
Our leaders
Paul Jeruchimowitz
Senior Managing Director – Operating Model & Organizational Design, Global Lead
Kent McMillan
Managing Director – Operating Model & Organizational Design