Accenture helped Amplifon create innovative web and mobile applications while implementing a modern and efficient content management system behind the scenes.
The new Amplifon app, the first of its kind to connect to an Amplifon hearing device via Bluetooth, lets users quickly and discreetly adjust their device settings via their phones—a major enhancement to day-to-day quality of life.
It also offers convenient preset programs for different noise environments (indoors, outdoors, restaurant, theater, etc.). Plus the ability to connect directly to compatible devices like TVs or smart speakers. And it lets users book appointments with an audiologist, as well as browse tips and tricks, product information and video tutorials.
Accenture also helped Amplifon revamp its entire digital ecosystem, implementing Adobe® Experience Manager to support a consistent next-level multichannel CX and a range of new web features (online appointment bookings, hearing tests and more).