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Native Japanese Cloud Engineer (Network Specialization)
Kuala Lumpur
Job No. r00255208
Full-time
Job Description
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
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Job Title: Native Japanese Cloud Engineer (Network Specialization)
Client & Project Overview:
We are seeking a skilled Cloud Engineer with a specialization in Networking to join our Cloud Engineering team supporting the Google Workspace Support project for our client. This role offers an exciting opportunity to work in a dynamic, cloud-native environment, ensuring optimal network performance, security, and scalability across cloud platforms.
Key Responsibilities:
As a Cloud Engineer (Network Specialization), you will:
Specialize in cloud networking components, including container networking, service meshes, and load balancing across cloud providers (AWS, Azure, GCP).
Respond to, diagnose, resolve, and track customer support queries and community support cases through phone, email, and chat.
Utilize troubleshooting tools and techniques to establish root causes for queries and provide customer-facing root cause assessments.
Collaborate with cross-functional teams to optimize network performance, latency, and scalability.
Conduct internal classification queries to document problem categories and preventative actions for future analysis.
Reactively file issue reports to Level 3 support, build documentation, procedures, and provide recommendations for code-level resolutions of complex product bugs.
Perform community management tasks and contribute to technical forums as required by the business.
Handle customer-specific requirements related to architectural design, providing solutions within specific product domains.
Contribute to the development and implementation of network automation strategies using cloud-native tools and Infrastructure as Code (IaC).
Qualifications
Required Qualifications:
Bachelor's degree in Engineering, preferably in Computer Science, Information Technology, or related fields.
Minimum 2 ~ 4 years of experience in cloud engineering roles with a strong focus on networking technologies and cloud environments.
Advanced proficiency in Kubernetes networking, service mesh solutions such as Istio, and cloud-native networking components.
Strong understanding of load balancers, routing protocols, and network traffic optimization in cloud environments.
Hands-on experience with Docker, Kubernetes, and container networking at an advanced level.
Experience with cloud PaaS solutions and the ability to understand and debug application code.
Proficiency in using packet capture and analysis tools such as tcpdump and Wireshark.
Familiarity with cloud storage products and PaaS offerings across major cloud providers.
Professional certifications such as AWS Certified Solutions Architect, Azure Administrator Associate, or Google Cloud Certified are a major plus.
Internal certification: Mastery - Orange Belt (if applicable).
Technical Skills:
• Cloud Platforms: AWS, Azure, GCP (specialization in at least one).
• Networking:
Advanced knowledge of routing protocols (BGP, OSPF, etc.).
Cloud load balancers and traffic routing – Intermediate.
Service meshes such as Istio – Intermediate.
Container networking – Intermediate.
Systems architecture and cloud infrastructure – Intermediate.
Troubleshooting and monitoring using tcpdump, Wireshark – Intermediate.
Containers & Orchestration:
Docker – Basic.
Kubernetes – Intermediate.
Preferred Experience:
Experience with CI/CD pipeline integration for cloud networking deployments.
Strong scripting skills in Python, Bash, or similar languages for network automation.
Hands-on experience with cloud security principles related to network segmentation, firewalls, and zero-trust architectures.
Additional Responsibilities:
Provide architectural recommendations and design scalable network solutions tailored to business needs.
Document technical solutions, troubleshooting guides, and best practices for cloud networking.
Collaborate with cloud operations and development teams to enhance application network performance.
You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
