Order to Cash Associate

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Key responsibilities

Billing & Invoicing:

Generate and send accurate invoices to customers in accordance with agreed-upon terms.

Ensure all billing information is correct and up to date.

Resolve discrepancies related to billing and invoices.

Cash Application:

Accurately apply customer payments (checks, wire transfers, credit card payments, etc.) to open invoices in the accounting system.

Monitor and process remittance advice to ensure proper payment application.

Investigate and resolve discrepancies related to payment applications, ensuring accuracy in customer accounts.

Work with the collections team to ensure timely posting of payments and follow-up on any payment issues.

Account Reconciliation:

Reconcile customer accounts and ensure payments are accurately reflected in the company’s financial system.

Work closely with finance and accounting teams to reconcile cash applications with bank deposits and general ledger entries.

Prepare periodic reports of cash applications and billing transactions to track aging and identify discrepancies.

Reporting and Documentation:

Maintain accurate records of customer orders, invoices, payments, and credit issues.

Generate and review reports related to accounts receivable, outstanding payments, and aging analysis.