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Infra Tech Support Practitioner
Hyderabad
Job No. atci-4689349-s1807258
Full-time
Job Description
Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Commvault Backup Administration
Good to have skills : No Function Specialty
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve L1 and L2 troubleshooting and providing hardware/software support. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Ensure smooth functioning of production and development systems - Perform regular maintenance and updates on software products - Troubleshoot and resolve hardware and software issues - Configure services on different platforms - Implement technology at the operating system-level - Collaborate with vendors and brands for software solutions - Provide L1 and L2 troubleshooting support - Assist in hardware and software support - Contribute to the improvement of processes and operating models Professional & Technical Skills: - Must To Have Skills: Proficiency in Commvault Backup Administration - Good To Have Skills: Experience with backup and recovery solutions - Strong understanding of backup and recovery concepts - Experience in managing and maintaining backup systems - Knowledge of data protection and disaster recovery - Familiarity with storage technologies and protocols - Ability to troubleshoot and resolve backup issues - Excellent problem-solving and analytical skills Additional Information: - The candidate should have a minimum of 5 years of experience in Commvault Backup Administration - This position is based at our Bengaluru office - A 15 years full time education is required
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Commvault Backup Administration
Good to have skills : No Function Specialty
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve L1 and L2 troubleshooting and providing hardware/software support. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Ensure smooth functioning of production and development systems - Perform regular maintenance and updates on software products - Troubleshoot and resolve hardware and software issues - Configure services on different platforms - Implement technology at the operating system-level - Collaborate with vendors and brands for software solutions - Provide L1 and L2 troubleshooting support - Assist in hardware and software support - Contribute to the improvement of processes and operating models Professional & Technical Skills: - Must To Have Skills: Proficiency in Commvault Backup Administration - Good To Have Skills: Experience with backup and recovery solutions - Strong understanding of backup and recovery concepts - Experience in managing and maintaining backup systems - Knowledge of data protection and disaster recovery - Familiarity with storage technologies and protocols - Ability to troubleshoot and resolve backup issues - Excellent problem-solving and analytical skills Additional Information: - The candidate should have a minimum of 5 years of experience in Commvault Backup Administration - This position is based at our Bengaluru office - A 15 years full time education is required
Qualifications
15 years full time education
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.
Current Employee - Software Test Engineer in Bangalore
