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Application Support Engineer
Bengaluru
Job No. atci-4679779-s1807107
Full-time
Job Description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : End User & Data center IT Asset Mgmt
Good to have skills : Asset Management
Minimum 0-2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring the timely resolution of incidents and service requests. With your strong problem-solving skills and attention to detail, you will contribute to the overall success of the organization. Roles & Responsibilities: - Expected to build knowledge and support the team. - Participate in Problem Solving discussions. - Troubleshoot and resolve technical issues reported by end users. - Collaborate with cross-functional teams to identify and resolve application-related problems. - Ensure the timely resolution of incidents and service requests. - Contribute to the development and maintenance of support documentation. - Assist in the testing and deployment of application updates and enhancements. - Provide training and support to end users on application usage and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in End User & Data center IT Asset Mgmt. - Good To Have Skills: Experience with Asset Management. - Strong understanding of IT asset management principles and best practices. - Knowledge of ITIL framework and its application in asset management. - Familiarity with asset tracking and inventory management systems. - Ability to analyze and interpret asset data to identify trends and make recommendations. - Excellent problem-solving and troubleshooting skills. - Strong communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 0-2 years of experience in End User & Data center IT Asset Mgmt. - This position is based at our Bengaluru office. - A 15 years full time education is required.
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : End User & Data center IT Asset Mgmt
Good to have skills : Asset Management
Minimum 0-2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring the timely resolution of incidents and service requests. With your strong problem-solving skills and attention to detail, you will contribute to the overall success of the organization. Roles & Responsibilities: - Expected to build knowledge and support the team. - Participate in Problem Solving discussions. - Troubleshoot and resolve technical issues reported by end users. - Collaborate with cross-functional teams to identify and resolve application-related problems. - Ensure the timely resolution of incidents and service requests. - Contribute to the development and maintenance of support documentation. - Assist in the testing and deployment of application updates and enhancements. - Provide training and support to end users on application usage and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in End User & Data center IT Asset Mgmt. - Good To Have Skills: Experience with Asset Management. - Strong understanding of IT asset management principles and best practices. - Knowledge of ITIL framework and its application in asset management. - Familiarity with asset tracking and inventory management systems. - Ability to analyze and interpret asset data to identify trends and make recommendations. - Excellent problem-solving and troubleshooting skills. - Strong communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 0-2 years of experience in End User & Data center IT Asset Mgmt. - This position is based at our Bengaluru office. - A 15 years full time education is required.
Qualifications
15 years full time education
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.
Current Employee - Software Test Engineer in Bangalore
