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Application Tech Support Practitioner

Bengaluru Job No. atci-4673243-s1807166 Full-time
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Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

Job Description

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Netapp Network Attached Storage (NAS) Administration
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. You will engage with clients to ensure seamless operations and resolve technical issues efficiently. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure effective communication between clients and technical teams. - Analyze client issues and provide accurate resolutions. - Implement best practices for system and application maintenance. - Conduct regular training sessions for team members to enhance skills. Professional & Technical Skills: - Must To Have Skills: Proficiency in Netapp Network Attached Storage (NAS) Administration. - Strong troubleshooting skills in Netapp NAS environment. - Experience in managing storage systems and data protection strategies. - Knowledge of network protocols and storage technologies. - Good understanding of virtualization technologies. Additional Information: - The candidate should have a minimum of 7.5 years of experience in Netapp Network Attached Storage (NAS) Administration. - This position is based at our Bengaluru office. - A 15 years full-time education is required.

Qualifications

15 years full time education

Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

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