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Application Support Engineer

Bengaluru Job No. atci-4650163-s1805605 Full-time
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Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

Job Description

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM AS /400 Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring timely resolution of incidents and service requests. With your expertise in IBM AS/400 Administration, you will contribute to the stability and performance of the applications, ensuring seamless operations for the organization. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Troubleshoot and resolve technical issues related to applications. - Collaborate with cross-functional teams to identify and solve issues within critical business systems. - Ensure timely resolution of incidents and service requests. - Contribute to the stability and performance of applications through IBM AS/400 Administration expertise. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM AS/400 Administration. - Strong understanding of system administration and troubleshooting. - Experience in managing and supporting critical business applications. - Knowledge of database management and SQL scripting. - Familiarity with ITIL processes and incident management. - Good To Have Skills: Experience with cloud technologies such as AWS or Azure. Additional Information: - The candidate should have a minimum of 5 years of experience in IBM AS/400 Administration. - This position is based at our Bengaluru office. - A 15 years full time education is required.

Qualifications

15 years full time education

Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

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