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Application Support Engineer

Hyderabad Job No. atci-4643114-s1789324 Full-time
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Please be informed that at any given point in time, you can only have one "Active" application.

Job Description

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : EPIC Systems
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, analyzing system performance, and collaborating with cross-functional teams to ensure seamless operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Proactively identify and resolve technical issues within critical business systems. - Collaborate with cross-functional teams to analyze system performance and optimize operations. Professional & Technical Skills: - Must To Have Skills: Proficiency in EPIC Systems. - Strong understanding of system architecture and integration. - Experience in troubleshooting and resolving software issues. - Knowledge of ITIL framework for incident and problem management. Additional Information: - The candidate should have a minimum of 2 years of experience in EPIC Systems. - This position is based at our Hyderabad office. - A 15 years full time education is required.

Qualifications

15 years full time education

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Please be informed that at any given point in time, you can only have one "Active" application.
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