Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : IBM DB2
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide timely and effective technical support to clients. - Troubleshoot and resolve issues related to IBM DB2 systems. - Collaborate with cross-functional teams to enhance system performance. - Document technical solutions and best practices for knowledge sharing. - Stay updated with the latest trends and advancements in IBM DB2 technology. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM DB2. - Strong understanding of database management principles. - Experience in SQL query optimization and performance tuning. - Knowledge of database security and backup procedures. - Hands-on experience in troubleshooting and resolving technical issues. Additional Information: - The candidate should have a minimum of 3 years of experience in IBM DB2. - This position is based at our Bengaluru office. - A 15 years full-time education is required.