Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Red Hat OS Administration, Cloud Infrastructure
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Proactively identify and resolve software-related issues. - Collaborate with cross-functional teams to troubleshoot and resolve system problems. - Develop and implement solutions to enhance system performance. - Provide technical support and guidance to end-users. - Document troubleshooting steps and solutions for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in Red Hat OS Administration, Cloud Infrastructure. - Strong understanding of system administration and troubleshooting. - Experience in managing and maintaining Red Hat OS environments. - Knowledge of cloud infrastructure technologies and best practices. - Familiarity with ITIL framework and incident management processes. Additional Information: - The candidate should have a minimum of 3 years of experience in Red Hat OS Administration. - This position is based at our Chennai office. - A 15 years full-time education is required.