This job is no longer available. Continue your job search here.
Application Support Engineer
Bengaluru
Job No. atci-4529984-s1761690
Full-time
Job Description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Windows Desktop Management, Apple macOS Management
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing technical support to end-users. Your typical day will involve troubleshooting software issues, analyzing system logs, and collaborating with cross-functional teams to provide effective solutions. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Troubleshoot software issues and provide technical support to end-users. - Analyze system logs to identify and resolve application errors. - Collaborate with cross-functional teams to provide effective solutions. - Document and maintain technical support procedures and knowledge base. - Assist in the deployment and configuration of software applications. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management, Apple macOS Management. - Strong understanding of software troubleshooting methodologies. - Experience in diagnosing and resolving software application issues. - Knowledge of scripting languages such as PowerShell or Bash. - Familiarity with ITIL processes and incident management. - Good To Have Skills: Experience with Linux server administration. - Recommendation: Familiarity with network protocols and troubleshooting. Additional Information: - The candidate should have a minimum of 2 years of experience in Microsoft Windows Desktop Management. - This position is based at our Bengaluru office. - A 15 years full-time education is required.
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Windows Desktop Management, Apple macOS Management
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing technical support to end-users. Your typical day will involve troubleshooting software issues, analyzing system logs, and collaborating with cross-functional teams to provide effective solutions. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Troubleshoot software issues and provide technical support to end-users. - Analyze system logs to identify and resolve application errors. - Collaborate with cross-functional teams to provide effective solutions. - Document and maintain technical support procedures and knowledge base. - Assist in the deployment and configuration of software applications. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management, Apple macOS Management. - Strong understanding of software troubleshooting methodologies. - Experience in diagnosing and resolving software application issues. - Knowledge of scripting languages such as PowerShell or Bash. - Familiarity with ITIL processes and incident management. - Good To Have Skills: Experience with Linux server administration. - Recommendation: Familiarity with network protocols and troubleshooting. Additional Information: - The candidate should have a minimum of 2 years of experience in Microsoft Windows Desktop Management. - This position is based at our Bengaluru office. - A 15 years full-time education is required.
Qualifications
15 years full time education
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.
Current Employee - Software Test Engineer in Bangalore
