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Infra Tech Support Practitioner
Kolkata
Job No. atci-4529853-s1757858
Full-time
Job Description
Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Microsoft Windows Server Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Ensure timely resolution of technical issues. - Collaborate with cross-functional teams to troubleshoot and resolve system issues. - Maintain documentation of system configurations and troubleshooting procedures. - Implement security measures to protect systems and data. - Provide training and guidance to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Server Administration. - Strong understanding of server hardware and software components. - Experience in configuring and managing server operating systems. - Knowledge of network protocols and services. - Familiarity with virtualization technologies. Additional Information: - The candidate should have a minimum of 3 years of experience in Microsoft Windows Server Administration. - This position is based at our Kolkata office. - A 15 years full-time education is required.
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Microsoft Windows Server Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Ensure timely resolution of technical issues. - Collaborate with cross-functional teams to troubleshoot and resolve system issues. - Maintain documentation of system configurations and troubleshooting procedures. - Implement security measures to protect systems and data. - Provide training and guidance to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Server Administration. - Strong understanding of server hardware and software components. - Experience in configuring and managing server operating systems. - Knowledge of network protocols and services. - Familiarity with virtualization technologies. Additional Information: - The candidate should have a minimum of 3 years of experience in Microsoft Windows Server Administration. - This position is based at our Kolkata office. - A 15 years full-time education is required.
Qualifications
15 years full time education
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.
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