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Application Tech Support Practitioner
Ahmedabad
Job No. atci-4466510-s1746853
Full-time
Job Description
Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Infrastructure Program Control Services
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : Degree Preferred
Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring smooth system operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide ongoing support to clients, addressing their technical issues and concerns. - Troubleshoot system or application problems and provide timely resolutions. - Collaborate with cross-functional teams to ensure smooth system operations. - Stay updated with the latest product knowledge and industry trends. - Identify areas for process improvement and suggest innovative solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infrastructure Program Control Services. - Strong understanding of IT infrastructure and program control principles. - Experience in troubleshooting and resolving technical issues. - Excellent communication and interpersonal skills. - Ability to interpret and design resolutions based on deep product knowledge. Additional Information: - The candidate should have a minimum of 2 years of experience in Infrastructure Program Control Services. - This position is based at our Ahmedabad office. - A Degree Preferred.
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Infrastructure Program Control Services
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : Degree Preferred
Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring smooth system operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide ongoing support to clients, addressing their technical issues and concerns. - Troubleshoot system or application problems and provide timely resolutions. - Collaborate with cross-functional teams to ensure smooth system operations. - Stay updated with the latest product knowledge and industry trends. - Identify areas for process improvement and suggest innovative solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infrastructure Program Control Services. - Strong understanding of IT infrastructure and program control principles. - Experience in troubleshooting and resolving technical issues. - Excellent communication and interpersonal skills. - Ability to interpret and design resolutions based on deep product knowledge. Additional Information: - The candidate should have a minimum of 2 years of experience in Infrastructure Program Control Services. - This position is based at our Ahmedabad office. - A Degree Preferred.
Qualifications
Degree Preferred
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.
Current Employee - Software Test Engineer in Bangalore
