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Application Support Engineer
Pune
Job No. atci-4372466-s1710472
Full-time
Job Description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SmartStream Transaction Lifecycle Management (TLM)
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : A minimum 15 years of education is required
Summary: As an Application Support Engineer for SmartStream Transaction Lifecycle Management (TLM), you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting, resolving technical issues, and providing support to end-users. Roles & Responsibilities: - Provide technical support to end-users for SmartStream TLM, including troubleshooting and resolving technical issues. - Collaborate with cross-functional teams to identify and resolve complex technical issues within multiple components of critical business systems. - Develop and maintain technical documentation, including user manuals, troubleshooting guides, and knowledge base articles. - Participate in the testing and deployment of software updates and enhancements to ensure system stability and performance. - Provide training and support to end-users on new features and functionality of SmartStream TLM. Professional & Technical Skills: - Must To Have Skills: Strong knowledge of SmartStream TLM. - Good To Have Skills: Experience with SQL, Unix, and Java. - Experience in providing technical support to end-users. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 2 years of experience in SmartStream TLM. - The ideal candidate will possess a strong educational background in computer science, information technology, or a related field. - This position is based at our Pune office.
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SmartStream Transaction Lifecycle Management (TLM)
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : A minimum 15 years of education is required
Summary: As an Application Support Engineer for SmartStream Transaction Lifecycle Management (TLM), you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting, resolving technical issues, and providing support to end-users. Roles & Responsibilities: - Provide technical support to end-users for SmartStream TLM, including troubleshooting and resolving technical issues. - Collaborate with cross-functional teams to identify and resolve complex technical issues within multiple components of critical business systems. - Develop and maintain technical documentation, including user manuals, troubleshooting guides, and knowledge base articles. - Participate in the testing and deployment of software updates and enhancements to ensure system stability and performance. - Provide training and support to end-users on new features and functionality of SmartStream TLM. Professional & Technical Skills: - Must To Have Skills: Strong knowledge of SmartStream TLM. - Good To Have Skills: Experience with SQL, Unix, and Java. - Experience in providing technical support to end-users. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 2 years of experience in SmartStream TLM. - The ideal candidate will possess a strong educational background in computer science, information technology, or a related field. - This position is based at our Pune office.
Qualifications
A minimum 15 years of education is required
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.